Your property, our priority
John Smale & Co Ltd Estate Agents is proud to be the longest established firm of estate agents and auctioneers in North Devon, with a rich history dating back to 1900. Our commitment to combining traditional values with modern technologies has allowed us to thrive for over a century, and we're confident that our approach will continue to serve our clients well for generations to come.
Our Services
At John Smale & Co Ltd, we offer a comprehensive range of services designed to meet the diverse needs of our clients. From property sales and lettings to auctions and valuations, our team of experienced professionals is dedicated to providing exceptional customer service and expert guidance every step of the way. Whether you're looking to buy, sell, or rent a property in North Devon, we're here to help.
Our team takes pride in its extensive knowledge of the local market, and we're passionate about using our expertise to help our clients achieve their goals. From first-time buyers to seasoned investors, we're committed to providing personalized service, honest advice, and a level of professionalism that sets us apart from the competition.
Our Philosophy
At John Smale & Co Ltd, we believe that our clients deserve the best possible service, and we're committed to delivering just that. Our team is dedicated to providing a personal, friendly, and efficient service that meets the unique needs of each and every client. We're proud of our reputation for honesty, integrity, and professionalism, and we're committed to continuing to earn the trust and loyalty of our clients for generations to come.
Our Accolades
We're proud to have been recognized for our excellence in the industry, including being awarded the title of Best Overall Agent 2019, Best Sales Agent, and Best Lettings Agent 2019 in the Allagents awards. We've also been named the Most Established Independent Estate Agency in Barnstaple in the 2018 UK Enterprise Awards.
Reviews Summary
Positive Experiences
- Efficient and professional service from the team, keeping clients informed throughout the process
- Hardworking and knowledgeable staff who go the extra mile to secure sales
- Responsive to emails and phone calls, with a respectful approach to client confidentiality
- Sensitivity and empathy shown when dealing with sensitive situations
- Accurate valuations and regular updates on the website to keep properties looking fresh
Negative Experiences
- Inaccurate information provided about a property, leading to disappointment
- Issues with the conveyancing process, including delays and unmet expectations
- Lack of flexibility in meeting clients' needs, such as not offering to meet at the property to hand over keys
