Your trusted advisor in the world of property
At RPS Estates, we are a dedicated team of estate and letting agents who are proud to call ourselves a family-run business. With a combined experience of 40 years in the property market, our team of seven professionals work tirelessly to provide the best possible service to our customers. We pride ourselves on our commitment to excellent customer service, our extensive knowledge of the local property market, and our ability to cater to a wide range of customers, from first-time buyers to seasoned investors.
Our History
Our story began in 2011, when our founder, Kabir, left his job as a Sales Director to pursue his passion for real estate. He quickly became one of the most successful estate agents in Hounslow, and after five successful years, he decided to create a new brand, RPS Estates. The name "RPS" is derived from his grandfather's business, Ram Parkash Sunderdass & Sons (RPS Jewellers), a family-run business that has been specialising in jewellery and fine diamonds for three generations. Our company's ethos is deeply rooted in the values of warmth and helpful nature that have been passed down through generations of our family.
Why Choose Us?
At RPS Estates, we pride ourselves on our commitment to delivering a personal and professional service to our clients. We believe that every customer is unique, and we strive to understand their individual needs and preferences. Our team is dedicated to providing the highest level of customer service, and we guarantee that our clients will receive a warm and welcoming experience every time they contact us.
Our Services
As a respected estate and letting agent, we offer a wide range of services to our clients. We offer a range of property services, including:
- Property Sales: We have an extensive portfolio of properties for sale, including brand new apartments, one-to-six-bedroom houses, and bungalows.
- Property Letting: We offer a comprehensive letting service, including property management, property management accounting, and rent collection.
- Property Management: We provide a full property management service, including property inspections, maintenance, and repair.
- Letting Agents: We are experienced letting agents who can assist with finding the perfect rental property for our clients.
Our Team
At RPS Estates, we are proud to have a team of seven professional real estate experts who have a combined experience of 40 years in the property market. Our team is dedicated to providing exceptional customer service and has a deep understanding of the local property market. We are committed to delivering the highest level of service to our clients, and we strive to build long-lasting relationships with our customers.
What We Do
We are proud to be an established estate and letting agent in Hounslow, covering all TW postcodes, particularly focusing on Hounslow, Heston, Heathrow, Isleworth, Norwood Green, and surrounding areas in West London. We work hard to attract good buyers and responsible tenants, which encourages life-long partnerships with many of our clients. We also have a wide variety of customers ranging from first-time buyers to investment buyers.
Overall Quality of Service
RPS Estates' reputation varies across reviewers, with some having a positive experience and others expressing dissatisfaction. While some reviewers praise the agency's professionalism, knowledge, and dedication, others report encountering issues such as delayed refunds, unreturned holding deposits, and failed promises.
Reasons for Dissatisfaction
The majority of negative reviews focus on the company's handling of deposits and contracts. Some reviewers claim that the agency took their deposits but failed to return them when expected, or that they held deposits of multiple parties without intention of keeping their promises. A few reviewers also express frustration with the agency's communication and lack of transparency.
Reasons for Satisfaction
The majority of positive reviews highlight the agency's professionalism, knowledge, and dedication to their clients. Reviewers praise their responsiveness, guidance, and understanding of clients' needs. Some reviewers specifically mention the helpfulness of individual team members, such as Harmit and Amrit.
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