CHOOSE OUR REPUTABLE ESTATE AGENCY IN ILFORD
A Passion for Property and Customer Care in Ilford
Cranbrook Lettings is a reputable estate agency with over a decade of experience in the Ilford property market. Our dedicated team of professionals are committed to providing an exceptional level of service to both sellers and buyers, landlords and tenants.
What Drives Us?
Our core values are firmly rooted in:
- People: We believe in building strong relationships with our clients, understanding their unique needs and aspirations.
- Product: We boast a deep understanding of the local market, ensuring accurate property valuations and strategic marketing approaches.
- Technology: We embrace innovative technology to streamline processes, enhance communication, and deliver a seamless customer experience.
Sales
- Comprehensive marketing strategies tailored to each property.
- Access to a wide network of potential buyers.
- Expert negotiation and contract guidance.
Lettings
- Extensive tenant screening and referencing services.
- Competitive rental rates and flexible tenancy options.
- Comprehensive property management solutions.
Additional Services
- Property valuation and market analysis.
- Property maintenance and refurbishment services.
- Dedicated client portal for easy online access to documents and property information.
Industry Expertise and Recognition
We are proud to be:
- Leading members of The Property Ombudsman, upholding the highest ethical standards.
- Highly rated on Yell.com, Google, and other trusted platforms.
- Multi-lingual team speaking English, Hindi, Marathi, and Sinhalese.
Choose Cranbrook Lettings for
- Expertise and experience: Decades of combined experience in the Ilford property market.
- Exceptional customer service: Committed to providing a seamless and stress-free experience.
- Transparent and clear communication: Regular updates and clear explanations every step of the way.
Contact us today and let us help you achieve your property goals!
Overall Experience
The overall experience with Cranbrook Lettings has been positive, with most reviewers praising the agency's efficiency, professionalism, and helpfulness.
Positive Aspects
Exceptional Service
Many reviewers have praised the exceptional service provided by Cranbrook Lettings, particularly the staff members Sudhan, Shakira, Lakshmi, and Meenakshi. They have been described as friendly, accountable, and efficient in handling the rental process.
Trustworthy and Reliable
Several reviewers have mentioned that Cranbrook Lettings is a trustworthy and reliable service, making the entire process smooth and stress-free.
Quick and Efficient
Some reviewers have appreciated the quick and efficient service provided by the agency, with no hidden fees and a hassle-free living experience.
Negative Aspects
Unprofessional Behavior
One reviewer has reported unprofessional behavior from the agency, including lying and lack of communication. They felt that the agency was playing with their time and did not take their request seriously.
Lack of Communication
Another reviewer has mentioned that there was a lack of communication between the agents, which led to confusion and frustration.
Rude Behavior
One reviewer has reported rude behavior from an agent, who became upset and yelled at their guarantor over the phone.
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