Your Local Experts in Residential Sales, Selling Your Home with Ease
At Burrows Estate Agents, we pride ourselves on our friendly, honest and efficient service, with a team that has extensive knowledge and experience in residential sales in St Austell and the surrounding areas. With a strong focus on building relationships with our clients, we strive to provide an excellent reputation, with the majority of our business built on trust and recommendation.
Our History
Our journey began in 2001 when Lionel and Sharon Burrows, a husband and wife team, launched Burrows Estate Agents. Starting small, we quickly gained momentum thanks to our reputation for excellent customer care and a responsive approach to changing market conditions. Despite facing challenging marketing conditions, we have continued to thrive and prosper, relocating to our current premises on Duke Street in 2007.
Meet the Team
We are proud to have a team of experienced and dedicated professionals, each with their own unique strengths and expertise. From our partners, Lionel and Sharon Burrows, to our senior negotiator, Chris Taylor, and our administrators and sales negotiators, Liz Hellier and Patrick Burrows, everyone is committed to delivering exceptional service to our clients.
Our Services
At Burrows Estate Agents, we offer a comprehensive range of services designed to make selling or buying a property as smooth and stress-free as possible. From our initial market appraisals to our property valuations, we take the time to understand our clients' needs and provide tailored solutions to ensure their goals are achieved.
Our Philosophy
At Burrows Estate Agents, we believe that building strong relationships with our clients is key to our success. We take the time to listen to our clients' needs, providing expert advice and guidance throughout the sales process. We are committed to delivering exceptional service, and our reputation is built on trust and recommendation.
What Our Customers Say
We are proud to have a loyal client base, and our clients have been kind enough to share their experiences with us. "They were always up to speed with each stage of the process and kept me well informed. The whole process was stress-free and they were always on hand when we had any queries" - Mrs. W. "Highly recommend Burrows. We have just sold our house through them and all the staff are so friendly and helpful" - Mr. P.
Overall Experience
The reviews highlight the exceptional service provided by Burrows, with multiple customers expressing their satisfaction with the company's professionalism, responsiveness, and friendly attitude.
Valuation and Sales
Several reviewers mentioned that Burrows provided a higher valuation of their property compared to other estate agents, resulting in a swift sale at a good price. The agents were able to secure multiple viewings and offers, with some sales being agreed within a matter of days or weeks.
Communication and Support
Customers praised the regular updates and communication provided by Burrows throughout the selling process. The agents were always available to answer queries and provide reassurance, making the experience stress-free and enjoyable.
Staff and Service
The reviews consistently highlighted the excellent service provided by specific staff members, including Patrick, Chris, and others. The staff were described as polite, well-mannered, friendly, and knowledgeable, with customers feeling at ease and supported throughout the process.
