Ben Charles is a reputable estate agency firm that has been serving the UK property market with distinction. With a solid focus on customer service delivery and a fresh, positive attitude, we have established ourselves as a modern and forward-thinking business that has not lost sight of the importance of core values such as honesty, integrity, and trust. We understand that the process of buying, selling, renting, and letting can be stressful, and our role is to ensure that we do everything within our power to make the experience as enjoyable as possible.
At Ben Charles, we pride ourselves on offering a complete and competitively priced property service. Our focus is on establishing the unique needs and circumstances of our customers and working together to achieve the desired result. Our marketing is proactive and centred on online and mobile device-driven property browsing, recognizing that today's buyers, sellers, landlords, and tenants are becoming more and more committed to this platform. However, we also maintain a presence in local print media to cater to all customer requirements.
Services
At Ben Charles, we offer a comprehensive range of property-related services that cater to the needs of our customers. Our services include:
Estate Agency
Our estate agency services are designed to make the process of buying and selling property as smooth and stress-free as possible. We offer honest and realistic advice to all our customers, having first listened to their expectations. Our experienced team of dedicated property professionals will enthusiastically assist you, making sure that every opportunity is taken to succeed.
Lettings
Our lettings services are designed to meet the needs of both landlords and tenants. We offer a range of flexible and tailored solutions that cater to the unique needs of our customers. Our focus is on establishing the needs and circumstances of our customers and working together to achieve the desired result.
Auctions
At Ben Charles, we offer a comprehensive auction service that is designed to provide our customers with a quick and efficient way to buy or sell property. Our auction service is designed to provide our customers with a transparent and secure way to buy or sell property, with all the relevant information available upfront.
Valuations
At Ben Charles, we offer a comprehensive valuation service that is designed to provide our customers with an accurate and realistic valuation of their property. Our valuations are carried out by experienced and qualified professionals who have a deep understanding of the local property market.
At Ben Charles, we are committed to providing our customers with the highest level of service possible. We understand that the process of buying, selling, renting, or letting property can be stressful, and our role is to ensure that we do everything within our power to make the experience as enjoyable as possible. Contact us today to learn more about how we can help you with your property-related needs.
Exceptional Customer Service
The reviews for Ben Charles Estate Agents are overwhelmingly positive, with all authors giving the company 5-star ratings. The praise is centered around the exceptional customer service provided by the team, particularly Emma, Alison, and David. Several reviewers mentioned that the agents were always quick to respond to queries, friendly, professional, and efficient.
Speed and Reliability
The company's ability to find tenants quickly is also highlighted in several reviews. Mick Wilson notes that they found a tenant within three weeks, while Hayley Ogle praises their ability to find a buyer quickly and complete the sale in a timely manner.
Communication
The reviewers praise the agents' excellent communication skills, with many mentioning that they were kept informed throughout the process. Sarah Rogers notes that the agents were always willing to help and that nothing was ever too much trouble.
Personal Touch
Several reviewers highlight the personal touch provided by the agents, with Emma and Alison being particularly singled out for their helpfulness and friendliness. Graham Cartwright notes that the agents went the extra mile to help him through the process.
Trust and Recommendation
Many reviewers express their trust in the company and would highly recommend them to others. Thomas Rossetter notes that he was so happy with the service that they provided that he would only consider using them again, and Hyder Property Services appreciates the company's friendly, professional, and prompt service.
Notable Mentions
E. M. Dodds mentions that the agents provided excellent customer service during the end of tenancy, and Edward Duncan praises their efficiency in helping him find a tenant.
