Expert Legal Advice and Guidance, Every Step of the Way
At Chase Buchanan, we pride ourselves on providing exceptional property services that go above and beyond our customers' expectations. With a team of highly experienced, professional individuals and well-located branches, we are the number one choice for those looking to buy, sell, let or rent property across the South West of England and South West London.
Our Story
For over two decades, Chase Buchanan has been building a reputation for delivering exceptional results and exceptional customer service. Our journey began in 1994 when our first branch opened on York Street in Twickenham. We have since expanded to open 14 offices, establishing ourselves as a strong market leader with an extensive sales, lettings, and concierge portfolio. Our branches and operational network span across South West London and the South West of England, including Bristol, Bath, and Plymouth.
Our Values
At Chase Buchanan, we combine a personal approach with market-leading technology to achieve the best results for our customers. With a 97% recommendation rate, we are confident that we have got it right, but we never rest on our laurels. We invest in our people and ongoing training, ensuring that our brilliant team can constantly develop and grow.
Transparency and Professionalism
We are passionate about doing things right in our industry. We believe that having knowledgeable, professional people who receive regular training and qualifications around property issues is crucial. This is especially important in the property management and residential concierge sector, where rules and regulations evolve at speed.
Protected and Regulated
Chase Buchanan is proud to be a member of NAEA Propertymark, Arla Propertymark, The Property Ombudsman (TPO), The Property Ombudsman Lettings (TPO), and Tenant Deposit Scheme for regulated agents. This offers reassurance and peace of mind for our customers that their property is in safe hands.
Giving Back to the Community
As a business, we encourage everyone to get involved in local community projects and charity fundraisers. Over the years, we have raised tens of thousands of pounds for charities and good causes. Each branch selects a local charity to support every year, allowing us to spread our fundraising efforts and contribute valuable funds to a large number of organisations.
Join Us
At Chase Buchanan, we are committed to providing exceptional property services that exceed our customers' expectations. Whether you're looking to buy, sell, let or rent property, our team of experienced professionals are here to help. Contact us today to find out more about how we can help you achieve your property goals.
Company Operations
Some reviewers have expressed concerns about the company's operations, citing instances of bullying and intimidation by Richard King, as well as attempts to squeeze as much as possible from tenants' deposits.
Service Quality
On the other hand, many reviewers have praised the company's service quality, describing it as honest, efficient, and professional. They have commended Richard and Lilli for their helpfulness, transparency, and attention to detail.
Communication
Communication has been a mixed bag, with some reviewers praising the company's responsiveness and others feeling frustrated by a lack of contact or assistance when needed.
Honesty and Transparency
Some reviewers have expressed appreciation for the company's honesty and transparency, particularly when it comes to dealing with issues or repairs. However, others have felt misled or deceived by the company's actions.
Overall Experience
The overall experience of working with Stewart Hunter seems to be a mixed one, with some reviewers having very positive experiences and others feeling frustrated or disappointed.
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