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Business Details
50 Years
experience
Emergency
services
Trusted Real Estate Services in London
Established in 1976, Japan Services has become a leading letting agency in London, specialising in residential property sales, lettings, and management. Our expertise lies in serving both Japanese and non-Japanese clients, offering tailored solutions for landlords, tenants, and investors. With an office in Ealing, just 20 metres from West Acton tube station, we leverage decades of local market knowledge to deliver reliable, transparent services. Our team has cultivated long-term relationships with major corporations and individual clients, ensuring properties are marketed effectively and tenancies are managed seamlessly.

Recognised for our commitment to quality, we adhere to strict professional standards through memberships with The Property Ombudsman, ARLA, and Client Money Protection schemes. Client testimonials highlight our professionalism, efficient tenant changeovers, and exceptional customer service, solidifying our reputation as a trusted partner in London's property market.
Services
Sales Lettings and Management Property Appraisal Building Surveys Client Money Protection
Details
  • Year established: 1976
Highlights and features
  • We have over 45 years of experience in London's residential property market.
  • Our team offers specialist local knowledge of Ealing and West Acton areas.
  • We provide 24-hour emergency plumbing services for tenant support.
  • Transparent fee structures with clear tenancy agreements and deposit protection.
  • Strong relationships with major corporations and international investors.
Associations and certifications
  • The Property Ombudsman
  • ARLA
  • NAEA
  • Safeagent
  • Propertymark Client Money Protection
What people say
Professionalism Excellent Service Conscientious Impeccable Friendly Staff
Services
Residential Sales
We specialise in residential property sales across Ealing and West Acton, offering expert guidance to first-time buyers and international investors. Our team leverages local market insights to ensure competitive pricing and smooth transactions. With a focus on transparency, we provide tailored advice to meet individual client needs.
Lettings and Management
Our lettings service connects landlords with quality tenants, prioritising hassle-free management for Japanese and non-Japanese clients. We handle tenant vetting, agreements, and maintenance, ensuring compliance with legal standards. Regular property inspections and 24-hour emergency support guarantee peace of mind for property owners.
Property Appraisal
We offer free property valuations to determine accurate market worth, using up-to-date data and comparable sales. This service helps sellers set realistic prices and buyers assess investment potential. Our appraisals are conducted by experienced professionals familiar with Ealing's property dynamics.
Building Surveys
Building surveys assess a property's condition, identifying structural issues and repair needs. These reports inform buyers about potential costs and help landlords maintain property standards. Our surveys are conducted by qualified professionals to ensure thorough, actionable insights.
Client Money Protection
Client funds are safeguarded through the Propertymark CMP Scheme, ensuring financial security for deposits and rental payments. This protection guarantees transparency and trust in our management processes, aligning with regulatory requirements and industry best practices.
Questions
What areas do you cover?
We primarily operate in Ealing and West Acton, London, with expertise in local market dynamics and property values.
Do you specialise in serving Japanese clients?
Yes, we have extensive experience supporting Japanese tenants and landlords, though we also serve a diverse international clientele.
How are deposits protected?
Deposits are secured via the Deposit Protection Service (DPS) Custodial Scheme, ensuring compliance with legal standards and tenant safety.
What fees apply to tenants?
Fees include holding deposits, tenancy deposits, and charges for late rent or damages, all outlined transparently in our agreements.
Do you offer 24/7 emergency support?
Yes, we provide a 24-hour plumbing and emergency service for urgent tenant needs, ensuring prompt resolution of critical issues.
How are rental payments managed?
Rents are collected monthly, with statements provided to landlords detailing income, expenses, and account balances for transparency.