Business Details
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Your Trusted Partner for Property Management Solutions
Pinnacle Group has established itself as a market-leading national provider of integrated housing, neighbourhood, and workplace services with over three decades of experience. We deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve. Our expertise spans successful place-making and place-keeping services, making us a trusted delivery partner for government bodies, public authorities, institutional investors, and housing associations. We pride ourselves on fostering long-term management approaches to ensure the sustainable success of communities. Our commitment to community stewardship is at the core of everything we do, offering a single point of accountability through our nationwide operating platform.With institutional-grade services and a tech-enabled approach, we provide ownership and operating solutions for new and existing neighbourhoods. Our dedication to open communication and transparent collaboration empowers residents to shape their environments while maintaining safe, secure, and compliant communities. We combine proactive asset management with responsive maintenance services, ensuring quality, accountability, and compliance with evolving standards. Our financial management services guarantee professional handling of client funds, and our catering division revolutionises workplace food provision with innovative, sustainable solutions.
Services
Asset Management
Property Management
Community Engagement
Catering Services
Health and Safety Management
Financial Reporting
Maintenance Services
Leasehold Management
Workplace Services
Neighbourhood Management
Highlights and features
- We have over 30 years of experience in integrated property management.
- Our 24/7 customer contact centre handles 400,000 calls annually.
- We hold ServiceMark accreditation for customer excellence.
- We self-deliver services directly through local teams for better community engagement.
- Our tech-enabled systems ensure transparent and efficient service delivery.
Associations and certifications
- ServiceMark
- Propertymark Client Money Protection Scheme
What people say
24/7 support reliability
Community engagement effectiveness
Comprehensive property solutions
Tech-enabled service delivery
Regulatory compliance expertise
Services
Asset Management
Our asset management services provide proactive advice on residential property management for investors, landlords, and housebuilders. We offer bespoke financial reporting, building compliance management, and capital expenditure planning. Our team ensures regulatory adherence through fire safety assessments, statutory inspections, and service charge budgeting while leveraging technology for transparent, time-stamped property inspections.
Community Engagement
We foster vibrant communities through tailored engagement strategies that empower residents to shape their environments. Our digital platforms enable real-time communication, feedback collection, and event coordination while ensuring compliance with tenant involvement regulations. This approach strengthens community connections and improves satisfaction through participatory decision-making processes.
Catering Services
Our catering division delivers nutritionally balanced meals across schools, residential schemes, and corporate environments. We utilise digital ordering systems, hot vending technology, and regional ingredients to create flexible, sustainable menus. The service reduces food waste through portion control while maintaining high street quality standards and adapting to diverse dietary requirements.
Health and Safety Management
Our specialist H&S teams ensure regulatory compliance through risk assessments, safety training, and statutory inspections. We deploy advanced inspection technology for audit trails while maintaining transparent communication with clients. This proactive approach mitigates risks across residential, commercial, and public sector properties while exceeding legislative requirements.
Financial Management
We provide comprehensive financial protection through daily reconciled client accounts and Propertymark-accredited money handling. Our reporting suite includes service charge accounts, reserve reconciliations, and debt collection reports. All funds are held in interest-bearing trust accounts with full transparency and regulatory compliance.
People
Peregrine Lloyd
Group Chief Executive
With extensive leadership experience in property and community management, Peregrine drives Pinnacle's strategic vision for sustainable place-keeping solutions across residential and commercial sectors.
Christopher Hodson
Chief Financial Officer
Christopher oversees financial operations and client fund management, ensuring compliance with Propertymark standards and delivering transparent financial reporting solutions for property investors.
Claire Kober
Managing Director - Homes
Claire leads housing strategy development, focusing on affordable housing initiatives and community engagement frameworks that align with evolving social housing regulations.
Neil Fergus
Managing Director - FM
Neil directs facilities management operations, integrating tech-enabled maintenance solutions and health & safety protocols across Pinnacle's nationwide property portfolio.
Greg O'Brien
FM Divisional Managing Director
Greg manages day-to-day facilities operations, ensuring consistent service delivery standards across reactive maintenance, planned works, and lifecycle property management.
Questions
What property management services do you offer?
We provide asset management, community engagement, maintenance, catering, and financial management services across residential, commercial, and public sector properties.
Are your services available nationwide?
Yes, we operate nationwide with local delivery teams across the UK, including London, West Yorkshire, and Kirklees.
How do you ensure regulatory compliance?
Our specialist H&S teams conduct statutory inspections, maintain ServiceMark accreditation, and ensure Propertymark-compliant financial management.
Do you offer 24/7 customer support?
Yes, our contact centre handles 400,000 calls annually with 24/7 availability for housing management and emergency repairs.
How do you protect client funds?
All client money is held in separate interest-bearing trust accounts with daily reconciliations under Propertymark Client Money Protection Scheme.
What community engagement tools do you use?
We utilise digital platforms for resident communication, feedback collection, and event coordination to enhance community participation and satisfaction.
