Business Details
27 Years
experience
Award-Winning Estate Agents in Stoke-on-Trent
Priory Property Services has been a trusted name in the property industry since the late 1990s, offering comprehensive residential sales, lettings, and financial advice. Our branches are led by resident partners who ensure rigorous adherence to professional standards while providing free, honest guidance on all property matters. With a strong focus on local expertise, our team lives in the communities we serve, combining in-depth market knowledge with innovative marketing strategies to achieve optimal results for clients. Our award-winning approach includes professional photography, accompanied viewings, and extensive exposure through Rightmove, Zoopla, and Primelocation. We pride ourselves on exceptional customer service, operating beyond standard hours to accommodate busy clients and maintaining a networked office system for maximum property visibility.A substantial portion of our business comes from referrals, reflecting our commitment to transparency, ethical practices, and achieving the best possible prices for vendors. Our full management lettings service ensures landlords receive diligent tenant vetting and regular property updates, while our independent mortgage advisers search thousands of products to find tailored financial solutions. This combination of personal attention, technological integration, and community focus has established us as market leaders in Staffordshire's property sector.
Services
Residential Sales
Residential Lettings
Financial Advice
Property Management
Mortgage Advice
Details
- Year established: 1999
Highlights and features
- Award-winning estate agents with local expertise since 1999
- Professional marketing and accompanied viewings with global exposure
- 24/7 personalised property service beyond standard business hours
- Whole of the market mortgage advisers with access to 1000s of products
- Proven track record with 50% of sales generated through for-sale boards
What people say
Stunning professional photos
Diligent tenant vetting
Accommodating beyond normal hours
Excellent local knowledge
Speedy trouble-free completions
Services
Residential Sales
Our residential sales service combines expert local knowledge with innovative marketing strategies to achieve optimal selling prices. Professional photographers capture each property's best features while accompanied viewings ensure client needs are fully understood. With access to Rightmove, Zoopla, and Primelocation, we guarantee maximum exposure for every listing.
Residential Lettings
We offer comprehensive lettings solutions from tenant sourcing to full property management. Our services include market rent assessment, safety compliance checks, and regular property inspections. All tenants undergo rigorous referencing while landlords receive monthly income statements and dedicated account management support.
Financial Advice
Our independent mortgage advisers access thousands of products across all major lenders to find tailored financial solutions. We provide impartial guidance on mortgage options, protection packages, and insurance requirements while ensuring clients understand their financial commitments and eligibility criteria.
Property Management
Our full management service handles all aspects of property letting including rent collection, maintenance coordination, and compliance monitoring. We conduct regular inspections, manage utility accounts, and ensure all legal requirements including gas safety certificates and EPC regulations are strictly followed for landlord peace of mind.
Market Valuation
Accurate property valuations are conducted by experienced local partners who understand current market conditions. Using comparable sales data and market trends, we provide realistic pricing guidance to ensure properties sell or let within optimal timeframes while maximising returns for clients.
People
Lee Elms
Partner/Valuer
With extensive local property market experience, Lee provides expert valuations and manages sales transactions. He ensures professional standards through accompanied viewings and maintains client communication throughout the selling process.
Paula Heathcote
Partner/Valuer
As Stoke-on-Trent office partner, Paula oversees property valuations and sales progression. Her local expertise ensures accurate pricing guidance and effective marketing strategies tailored to individual property requirements.
Rachel Ackerley
Senior Property Consultant
Rachel specialises in sales progression and client communication. She coordinates transactions from offer acceptance to completion, providing regular updates and ensuring smooth conveyancing processes for all parties involved.
Judi Poletto
Property Consultant
Judi assists with property marketing and client liaison. Her local knowledge helps vendors understand market conditions while ensuring potential buyers receive accurate property information and viewing support.
Matthew Heathcote
Office Manager
Matthew manages Stoke-on-Trent office operations and property listings. He coordinates marketing materials and ensures consistent service standards across all property transactions handled by the branch.
Questions
How quickly can you sell my property?
Many properties sell within weeks of listing, with viewings often arranged within days. Our marketing reach and local expertise ensure rapid exposure to potential buyers.
What fees are involved with renting a property?
We comply with tenant fee regulations. Standard charges include holding deposits and administration fees. Full details are provided before any commitments are made.
Do you offer online property valuations?
While we provide initial guidance online, accurate valuations require in-person assessments by our resident partners to ensure realistic market pricing.
Can you help first-time landlords?
Yes, our lettings team provides comprehensive guidance including legal requirements, safety checks, and tenant selection processes tailored for new landlords.
How do you market properties?
Properties feature on Rightmove, Zoopla, and Primelocation with professional photography. We use for-sale boards, local press advertising, and extensive client mailing lists for maximum exposure.
