Business Details
21 Years
experience
Professional Letting Services in Bury St Edmunds
Established in 2005, Map Lettings has become a trusted name in residential lettings and property management across Bury St Edmunds and surrounding areas. As an ARLA Propertymark-licensed agent and member of the Property Ombudsman Scheme, we adhere to rigorous professional standards while offering tailored services for landlords and tenants. Our team combines over 30 years of industry expertise with a personal approach to property management, ensuring transparent communication and efficient problem-solving. We maintain Client Money Protection through the Propertymark scheme and operate from a central Bury St Edmunds office.Our services include property valuations, tenant referencing, rent collection, and comprehensive maintenance coordination. With a proven track record of successful lettings and long-term client relationships, we prioritise market knowledge and attention to detail. Our commitment to excellence has earned consistent positive feedback from satisfied clients, including testimonials highlighting our reliability and professional service. We maintain strong local market insights while embracing modern practices through digital property listings and social media engagement.
Services
Property Letting
Property Management
Tenant References
Deposit Protection
Inventory Services
Details
- Year established: 2005
Highlights and features
- We are ARLA Propertymark licensed residential letting agents
- Our team has over 30 years combined property management experience
- We operate under Propertymark Client Money Protection Scheme
- We provide detailed property maintenance coordination services
- Our local market knowledge spans Bury St Edmunds and surrounding areas
Associations and certifications
- ARLA Propertymark
- Property Ombudsman Scheme
- Propertymark Client Money Protection Scheme
What people say
Highest levels of service
Flawless communication
Prompt problem solving
Excellent value
Outstanding team
Services
Property Letting
We specialise in residential property letting services for landlords across Bury St Edmunds and surrounding areas. Our process includes property valuations, professional marketing, tenant screening, and lease agreements. With access to Rightmove listings and a comprehensive database, we match properties with suitable tenants efficiently.
Property Management
Our full property management service covers rent collection, maintenance coordination, and tenant relations. We conduct regular property inspections and handle all administrative requirements while maintaining compliance with current regulations. This service includes detailed financial reporting and market updates.
Tenant References
We conduct thorough tenant referencing including credit checks, Right to Rent verification, and employment confirmation. Our process ensures landlords receive reliable information to make informed letting decisions while maintaining compliance with discrimination laws and data protection regulations.
Deposit Protection
We manage deposit protection through The Deposit Protection Service, holding funds securely against potential damages or unpaid rent. Our process includes inventory checks, condition reporting, and dispute resolution assistance at tenancy end.
Inventory Services
We provide detailed inventory services for unfurnished and furnished properties, documenting condition and contents before and after tenancies. Our reports help prevent disputes and ensure fair deposit returns, with charges varying by property size.
People
Michaela Peck
Business Owner
With over 30 years' experience, Michaela established MAP Lettings from home and grew it into a successful independent agency. She oversees operations and maintains quality standards while enjoying coastal walks in North Norfolk.
Georgina Walshe
Maintenance Co-Ordinator
Georgina has managed property maintenance since 2015, coordinating repairs and inspections. She balances work with family life and enjoys walking with her Sprocker Spaniel, Bailey.
Amy Peck
Lettings Manager
Amy handles viewings and tenancy applications since joining in 2018. She manages property valuations and social media while maintaining active lifestyle interests.
Laura Warren
Senior Lettings Negotiator
Laura has supported lettings since 2020, guiding tenants through the application process. She enjoys exploring new cities and has a passion for food and travel.
Teddy
Puppy Partner
Teddy provides office companionship and stress relief, playing an important role in team morale while enjoying regular treat breaks.
Questions
What areas do you cover for property management?
We operate in Bury St Edmunds and surrounding Suffolk villages including Gazeley and Barrow. Our central location enables efficient coverage across the region.
How do you protect landlord payments?
All client funds are protected through the Propertymark Client Money Protection Scheme, ensuring financial security for all property transactions.
What property types do you manage?
We handle all residential property types including apartments, detached houses, and rural properties with varying management requirements.
How quickly do you process maintenance requests?
We prioritise urgent maintenance issues and coordinate timely solutions through our established network of trusted contractors.
What tenant referencing checks do you perform?
We conduct comprehensive credit checks, Right to Rent verification, and employment references to ensure reliable tenant placements.
How do you market rental properties?
Properties feature prominently on Rightmove with professional listings, while our local market knowledge helps attract suitable tenants quickly.
