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Business Details
18 Years
experience
Your Trusted Durham Estate Agents
Established in 2008, D H 1 Lettings & Sales is a property agency combining a passion for real estate with a customer-centric approach. Our team, founded by a property portfolio owner, understands the complexities of the sales and lettings industry, offering tailored services to meet individual client needs. We operate within a 30-mile radius of Durham City Centre, providing flexible appointments outside standard office hours.

Recognised for excellence, we won the silver regional ESTA award for tenant services in the North East and maintain membership with The Property Ombudsman. Our commitment to quality extends to property maintenance services, ensuring compliance with regulations and high standards for landlords, tenants, vendors, and purchasers.
Services
Property Sales Property Lettings Property Management Maintenance Services Valuations
Details
  • Year established: 2008
Highlights and features
  • We have over 15 years of experience in property sales and lettings.
  • Our team provides bespoke services tailored to individual client needs.
  • We operate within a 30-mile radius of Durham City Centre.
  • We offer flexible appointments outside standard office hours.
  • We won the silver regional ESTA award for tenant services in the North East.
Associations and certifications
  • The Property Ombudsman
What people say
Great service Honest, hardworking people Family run company Excellent service Highly recommend
Services
Property Sales
We specialise in residential property sales across Durham and the North East. Our local expertise ensures accurate pricing and effective marketing strategies. Clients benefit from our 24/7 availability and commitment to smooth transactions.
Property Lettings
Our lettings service covers short and long-term rentals in Durham. We offer comprehensive tenant screening, lease management, and property presentation advice. Evening and weekend viewings accommodate busy schedules.
Property Management
We provide full property management solutions, including maintenance coordination, rent collection, and compliance checks. Our local knowledge helps landlords maximise returns while maintaining regulatory standards.
Maintenance Services
Our maintenance support covers EPCs, gas safety certificates, plumbing, electrical work, and more. We ensure properties meet legal requirements and remain in excellent condition for tenants.
Valuations
We offer free, no-obligation property valuations with local market insights. Our accurate assessments help vendors set competitive prices and buyers understand property worth in current market conditions.
People
Paul Gerrard
Sales Director
With extensive experience in property sales, Paul leads our sales team with a focus on achieving optimal outcomes for vendors and buyers across Durham and the North East.
Becky
Lettings Manager
Becky manages our lettings operations, combining local market knowledge with tenant-focused service to ensure smooth rental processes for landlords and tenants alike.
Questions
What areas do DH1 Lettings & Sales cover?
We operate within a 30-mile radius of Durham City Centre, serving Durham and surrounding areas of North East England.
What property services do you offer?
We provide property sales, lettings, management, valuations, and maintenance services including EPCs, gas safety certificates, and plumbing.
Are your team available outside office hours?
Yes, we conduct appointments in the evenings and weekends, with calls after 5pm diverted to mobile for immediate assistance.
How can I get a property valuation?
Contact us on 0191 371 3313 or via email to arrange a free valuation with one of our local experts.
Are you accredited by any industry bodies?
We are members of The Property Ombudsman, ensuring adherence to professional standards and dispute resolution processes.