Your trusted Property Specialist in London
At Carter & Reeves, we pride ourselves on being a trusted and respected independent property agent in the heart of central London. With decades of combined experience, our team of experts has developed an extensive knowledge of London's property market, and we're passionate about using this expertise to deliver exceptional results for our clients.
Our Services
As a well-established property agency, we offer a comprehensive range of services to cater to the diverse needs of our clients. From buying and selling properties to letting and renting, we're dedicated to providing a seamless and stress-free experience throughout every stage of the property process.
Sales
Our sales team is renowned for its in-depth knowledge of the London property market, allowing us to effectively market and sell a wide range of properties, from studios to luxurious penthouses. With a focus on providing exceptional customer service, we strive to exceed our clients' expectations and build strong, long-lasting relationships.
Lettings
Whether you're a landlord or a tenant, our lettings team is committed to providing a personalized and professional service. With a thorough understanding of the London rental market, we expertly market and let properties to ensure a swift and smooth transaction.
Property Valuation
Our highly experienced valuers provide accurate and impartial property valuations, taking into account the current market conditions and the property's unique features. Our valuation reports are comprehensive and objective, giving you the confidence you need to make informed decisions.
Our Commitment
At Carter & Reeves, we're dedicated to delivering exceptional results, built on trust, integrity, and a passion for what we do. Our team is committed to providing a professional, friendly, and approachable service, ensuring that every interaction with us is a positive and memorable experience.
Our History
Our company was founded on the principles of exceeding client expectations, building strong relationships, and being a trusted partner throughout the property process. With our main office located in the heart of central London, we're uniquely positioned to cater to the diverse needs of our clients and provide exceptional service.
Our Team
Our team of experts is comprised of experienced property professionals, each with a deep understanding of the London property market. We're proud of our diverse team and the wealth of knowledge they bring to the table. We're committed to continuing education and staying up-to-date with the latest market trends and regulations.
Getting in Touch
If you're considering buying, selling, letting, or renting a property in London, we'd be delighted to assist you. Please don't hesitate to contact us, and we'll be more than happy to discuss your needs and provide guidance throughout your property journey.
General Experience
The reviews suggest a mixed experience with Carter and Reeves, with some reviewers having a positive experience and others having a negative one.
Communication
Communication seems to be a key area where Carter and Reeves excels, with several reviewers praising the team's communication skills, stating that they are "brilliant", "pragmatic", and "very engaging".
Professionalism
Some reviewers have commended the professionalism of the staff at Carter and Reeves, with one reviewer stating that they are "high standard professionals". The Manager has also been described as "direct and responsible".
Issues with Management
However, other reviewers have had issues with the management of their properties, citing problems such as broken appliances and ignored maintenance requests. One reviewer stated that they were left without a landlord for over a month, and another reported that their deposit was not handled correctly.
Customer Service
Customer service appears to be another area where Carter and Reeves has received both praise and criticism. Some reviewers have reported that the team is "helpful", "friendly", and "professional", while others have experienced poor phone manner and unhelpful responses to their issues.
Recommendations
Despite the mixed reviews, several reviewers have recommended Carter and Reeves to others, stating that they would "defo recommend" and that the agency is "wonderful".
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