PROFESSIONAL. TRUSTED. INDEPENDENT.
Walton Residential is an independent estate agency based in the heart of Chelsea and Borough, London. Established over 35 years ago, we have built a reputation for providing outstanding service to both overseas and UK investors. Our team of experienced professionals are dedicated to delivering a friendly and professional experience throughout your property journey.
Our Expertise
With extensive experience in sales, lettings, and property management, we offer a comprehensive range of services to cater to all your property needs.
Sales and Acquisitions
- Expert guidance on market analysis and valuation
- Bespoke marketing strategies tailored to your property
- Professional negotiation and transaction management
- Our team will support you every step of the way, from initial consultations to completion.
Lettings
- Comprehensive tenant screening and referencing procedures
- Management of rent collection and payments
- Regular property inspections and maintenance coordination
- Dedicated team to handle tenant communication and issues promptly.
Property Management
- Tailored property maintenance and repair coordination
- Tenant liaison and communication management
- Detailed reporting and financial transparency
- Proactive approach to maximizing your investment potential.
Our Values
Our core values underpin our commitment to exceptional client service and industry leadership:
- Independence: We operate without corporate constraints, allowing us to provide tailored solutions to your unique needs.
- Professionalism: We uphold the highest ethical standards and maintain rigorous confidentiality.
- Clients-centricity: Your needs are our priority, and we work tirelessly to exceed your expectations.
- Experience: Our wealth of industry knowledge and market expertise allows us to provide insightful guidance and innovative solutions.
Client Testimonials
"Walton Residential has been an exceptional partner in our property journey. Their professionalism, attention to detail, and responsiveness have made the entire process seamless and enjoyable." - Marcus Hickman
"I highly recommend Walton Residential for their exceptional service and unwavering support. They consistently go above and beyond expectations." - Nick B.
These testimonials are just a testament to the exceptional service that Walton Residential provides to its clients. We are dedicated to exceeding your expectations and making your property journey a positive experience.
General Overview
The reviews of Walton Residential are generally positive, with 4 out of 7 reviewers giving 5-star ratings. The reviewers praised the agency's personal approach, efficiency, and fairness. However, 3 reviewers had negative experiences, specifically with the return of their deposits.
Positive Experiences
Most reviewers praised Walton Residential's personal approach, efficiency, and fairness. They reported having a pleasant experience with the agency, with issues being resolved promptly and fairly. The reviewers appreciated the agency's user-friendly system for reporting faults and the detailed list of expectations for end-of-tenancy cleaning.
Negative Experiences
On the other hand, some reviewers had negative experiences with the agency, specifically with the return of their deposits. They reported being asked for unreasonable amounts of money and being threatened with further costs if they didn't settle for the amount demanded. The reviewers felt intimidated and reported wasting a lot of time with back-and-forth communication over the same points.
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