Your Property, Our Priority - Trust Us to Let it Shine
Over the years, we've worked hard to build a solid reputation and client base, with many new clients coming from personal recommendations and referrals. Throughout the tenancy, we look after the landlord and tenant, taking care that both parties are represented with a strong emphasis on client care, which is why our customers keep coming back.
Our Services
County Lettings has a long established reputation as an independent agency offering a personal and professional service for Landlords and Tenants. Born from a desire to provide a more tailored and bespoke service, we take pride in a business based on family values of honesty, support, and trust.
We offer a range of services, including Full Management or Let Only services for Landlords, as well as helpful and honest advice for both Landlords and Tenants. Our properties are marketed via Rightmove, the UK's number one property portal, attracting neighbouring clients as well as those from further afield. With flexible viewing times available for your convenience, we are the Letting Agents of choice.
Our Team
Based in the heart of Rochester, our team at County Lettings have unrivalled local knowledge and a comprehensive database of homes to rent, from student digs and flats to family homes. We have something for everyone, at a budget to suit. Our team is dedicated to providing a personal and professional service, with a strong emphasis on client care.
Our Location
We are based in the historic town of Rochester, full of Dickensian history and charm, a Norman castle, and a stunning cathedral. Neighbouring Chatham is home to a Royal Navy dockyard with years of shipbuilding heritage. The several towns that make up Medway and outlying villages all have their own distinct character.
What Our Customers Say
Here's what some of our satisfied customers have to say about us:
"Very good organization, friendly staff, and fast assistance. Highly recommend!" - Anatoli Tsvetanov
"Great management agency. They don't hassle me with routine checks and have always carried out essential maintenance work in the property I live. Couldn't ask for more." - Sabia Ali
"An excellent lettings/management agency, I wouldn't hesitate to use them again in the future." - Harry C
Positive Experiences with County Lettings
The majority of reviewers have had extremely positive experiences with County Lettings. They praise the company's excellent communication, quick response times, and friendly, courteous staff. Tenants have reported that issues are resolved quickly and efficiently, with staff going the extra mile to ensure their needs are met.
Respectful and Helpful Staff
Reviewers have highlighted the respectful and helpful nature of the staff, including labourers, who are always willing to assist with any issues that may arise. The company's personal touch has been noted, with tenants feeling valued and supported throughout their rental experience.
Efficient Maintenance and Repairs
County Lettings has been praised for its efficient handling of maintenance and repairs. Tenants have reported that issues are resolved quickly, with minimal disruption to their daily lives.
Negative Experiences with County Lettings
Unfortunately, not all reviewers have had positive experiences with County Lettings. Some have reported poor customer service, with staff being rude and abrupt. There have also been issues with false advertising, with properties being advertised as available when they are not.
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