Business Details
28 Years
experience
Trusted Property Letting in Eastbourne
Equity Residential has been a family-owned and operated property letting and management consultancy since 1998. Based in Eastbourne, we specialise in providing a personal, honest service across East Sussex, managing over 600 properties from Bexhill to Brighton. Our team, led by directors Daniel and Thomas Clitheroe, brings decades of local expertise and a commitment to transparency. We are members of the National Approved Lettings Scheme, The Property Ombudsman, and The Tenancy Deposit Scheme, with Trading Standards-approved codes of practice.Our focus on excellent communication ensures properties are let quickly and managed effectively, whether clients require full management or tenant vetting. With NALS Client Money Protection and membership of SAFEagent, we prioritise client security and trust. Our experienced team, including Office Manager Carolynn Ashcroft, has built a reputation for high standards in landlord and tenant services since our establishment in 1998.
Services
Property Letting
Property Management
Tenant Referencing
Maintenance Services
Refurbishment Management
Details
- Year established: 1998
Highlights and features
- We have over 25 years of experience in East Sussex property management.
- Our family-owned business prioritises personal, transparent service.
- We manage 600+ properties across Eastbourne, Bexhill, and Brighton.
- We are members of leading industry accreditation schemes.
- Our team includes experts with over 20 years in local lettings.
Associations and certifications
- National Approved Lettings Scheme
- The Property Ombudsman
- The Tenancy Deposit Scheme
- SAFEagent
- Trading Standards
Services
Property Letting
We specialise in letting residential properties across East Sussex. Our services include tenant referencing, tenancy agreements, and deposit protection. We ensure properties are let quickly through effective marketing and vetting processes.
Property Management
Our full management service covers rent collection, maintenance coordination, and compliance. We handle day-to-day operations, ensuring landlords receive reliable income while tenants enjoy well-maintained properties.
Tenant Referencing
We conduct thorough tenant background checks, including credit history and rental references. This ensures landlords receive trustworthy tenants, minimising risks of arrears or property damage.
Maintenance Services
We manage property maintenance requests efficiently through an online reporting system. Tenants can upload photos to expedite repairs, and our team coordinates contractors for prompt resolution.
Refurbishment Management
We oversee property refurbishments for landlords, managing contractors and budgets. Our service includes surveying, insurance claims, and handling works exceeding 1,000 at 10% of the contractor's invoice.
People
Daniel Clitheroe
Founder & Company Director
Co-founded Equity Residential in 1998, bringing over 25 years of local property market expertise. Committed to honest, client-focused property management in Eastbourne.
Thomas Clitheroe
Director of Lettings
Co-director with extensive experience in East Sussex lettings. Focuses on maintaining high standards in tenant services and property management since 1998.
Carolynn Ashcroft
Office Manager
Office Manager with over 20 years in Eastbourne lettings. Oversees daily operations, ensuring efficient service delivery and client satisfaction for Equity Residential.
Questions
What services do you offer for landlords?
We provide letting, full property management, rent collection, and tenant referencing services tailored to East Sussex landlords.
How much are your letting fees?
Letting fees start at £330 (inc. VAT), including tenancy agreements and deposit protection. Full details are available on our website.
Are tenant deposits protected?
Yes, all deposits are protected through The Tenancy Deposit Scheme, ensuring compliance and security for landlords and tenants.
How do I report a maintenance issue?
Use our online reporting system to submit repair requests and upload photos for faster resolution by our contractors.
Do you manage properties outside Eastbourne?
Yes, we manage properties from Bexhill to Brighton, covering key areas across East Sussex.
