Business Details
17 Years
experience
Emergency
services
Trusted Property Management Services in Brighton & Hove
Established 15 years ago, Charles Cox Property Management specialises in tailored property services for companies, landlords, and investors. Our expertise spans property management, block management, lettings, and property development across the south coast and London. With a team of seasoned professionals, we manage over 215 blocks and 240 letting properties, offering bespoke solutions from service charge collection to full property management. Our knowledge of coastal property maintenance and proactive approach to long-term planning set us apart.Accredited by The Property Institute, we combine industry-leading compliance with a commitment to resolving complex leasehold challenges. Our team's collective experience, including qualifications from ATPI and MIRPM, ensures clients receive expert guidance on legal obligations, major works supervision, and tribunal proceedings. Operating across East Sussex, West Sussex, Surrey, and London boroughs, we pride ourselves on delivering professional, transparent services that prioritise client needs.
Services
Property Management
Block Management
Lettings
Property Development
Building Surveying
Service Charge Accounts
Right to Manage
Major Works Supervision
Tenant Referencing
EPC Certificates
Details
- Year established: 2009
Highlights and features
- 15 years of specialist experience in leasehold and property management
- Tailored services for freeholders, right-to-manage companies, and landlords
- Accredited professionals with ATPI, MIRPM, and AAT qualifications
- Proactive coastal property maintenance planning expertise
- Comprehensive tribunal support for leasehold disputes
Associations and certifications
- The Property Institute
What people say
Knowledgeable and helpful
Great team ethos
Professional under pressure
Joy to work with
Inspiring service delivery
Services
Property Management
We provide comprehensive property management services for residential blocks across the south coast and London. Our team handles service charge collection, contractor coordination, and compliance with lease agreements. With expertise in coastal property maintenance, we ensure long-term value preservation through proactive planning and transparent communication with stakeholders.
Block Management
Our block management services cater to freeholders, right-to-manage companies, and residential management companies. We offer three flexible packages (Bronze, Silver, Gold) covering maintenance supervision, arrears collection, and statutory compliance. Our ARMA-Q accredited team ensures adherence to legal requirements while maintaining communal areas to the highest standards.
Lettings
We offer full lettings services including property marketing, tenant referencing, and compliance documentation. Our dedicated team manages rent collection, deposit registration, and tenancy agreements. With local market expertise in Brighton, Hove, and Eastbourne, we maximise rental returns while ensuring legal compliance through PropertyMark membership.
Major Works Supervision
Our team oversees major building works from planning to completion, including Section 20 compliance procedures. We coordinate contractor tenders, monitor work quality, and manage statutory notifications. With chartered surveyor access, we ensure projects meet safety standards while minimising disruption to residents.
Tribunal Support
We provide expert tribunal representation for leasehold disputes, including service charge challenges and enfranchisement claims. Our experienced team prepares documentation, liaises with legal professionals, and offers strategic advice to achieve favourable outcomes for clients through the First Tier Tribunal process.
People
Matthew Charles Cox
CEO
Founder with 20+ years' experience in property management. Specialises in leasehold law, fire risk assessments, and tribunal proceedings. Holds BSC in Business Management and leads strategic direction for 215+ managed blocks.
Janine Usher
Group Director
Qualified AAT accountant specialising in service charge arrears recovery. Oversees financial operations and software implementation. Combines property accounting expertise with interests in historical sites and travel.
Laura Moniz
Head of Block Management
ATPI-qualified property manager with decade-long experience. Manages team delivering block management services. Holds technical expertise in leasehold compliance and community engagement strategies.
Emma Dell
Head of Lettings
20-year lettings specialist with expertise in London and Eastbourne markets. Oversees rental portfolio management and tenant relations. Brings operational experience from Bree Prenton acquisition.
Stuart Brann
Maintenance Inspector
Responsible for property inspections and maintenance coordination. Ensures safety compliance across residential and commercial properties. Combines technical knowledge with hands-on contractor management experience.
Questions
What areas do you cover for property management?
We manage properties across East Sussex, West Sussex, Surrey, and London boroughs including Brighton, Hove, and Eastbourne.
Do you offer emergency maintenance services?
Yes, we provide emergency maintenance support outside regular hours through our dedicated contact number.
What block management packages are available?
We offer three flexible packages (Bronze, Silver, Gold) tailored to different property management requirements and budgets.
Are you qualified to handle leasehold disputes?
Our team has extensive tribunal experience, including First Tier Tribunal (Property Chamber) proceedings for leasehold matters.
How do you handle service charge collections?
We implement structured collection processes with reminder systems, maintaining client accounts in compliance with RICS and ARMA standards.
What lettings services do you provide?
Full lettings management including marketing, tenant referencing, compliance documentation, and rent collection services across the south coast.
