Business Details
16 Years
experience
Your Trusted Residential Lettings Agent in York
Established in 2010, Susie Smith Lettings has built a reputation as a specialist residential lettings agency serving York and surrounding areas. Our approach combines professional expertise with a commitment to delivering clear, concise information for both landlords and tenants. We maintain membership with Propertymark, Client Money Protection, and The Property Ombudsman, ensuring adherence to industry standards. Our portfolio spans diverse property types across York, Selby, Acomb, Haxby, and Malton, catering to both individual and professional rental needs. Through flexible service packages, including tenant referencing, deposit protection, and full property management, we prioritise transparency and client satisfaction.Our team's local market knowledge and dedication to minimising client frustration have earned consistent positive feedback from landlords and tenants alike. With competitive fee structures and a focus on maintaining property value, we provide tailored solutions for both first-time and experienced property investors. Our office in Tower House, Fishergate, serves as a central hub for managing properties across YO1 to YO62 postcode areas.
Services
Property Management
Tenant Finding
Deposit Protection
Rent Collection
Property Maintenance
Rental Valuation
Tenant Referencing
Professional Accommodation
Luxury Rentals
Portfolio Management
Details
- Year established: 2010
Highlights and features
- Established in 2010 with local market expertise in York and surrounding areas
- Maintain Propertymark membership for professional standards compliance
- Offer competitive management fees with flexible service packages
- Provide comprehensive tenant referencing and deposit protection services
- Cover diverse property types across YO1 to YO62 postcode areas
Associations and certifications
- Propertymark
- Deposit Protection Service
What people say
Excellent tenants
Faultless service
Professional and helpful
Communicative and patient
Met client needs
Services
Property Management
Our comprehensive property management service ensures landlords' investments are maintained to the highest standards. We handle day-to-day operations, tenant communication, and maintenance requirements across York and surrounding areas. With regular progress updates and transparent reporting, we provide peace of mind for property owners seeking professional oversight.
Tenant Finding
We specialise in matching quality tenants with suitable properties through rigorous referencing processes. Our service includes credit checks, reference verification, and applicant suitability assessments. Landlords receive comprehensive reports for final approval, ensuring only qualified tenants are placed in their properties across York and North Yorkshire.
Rental Valuation
Our expert valuation service provides accurate rental market assessments based on current conditions. We consider location factors, property condition, and market demand to determine optimal rental pricing. This service helps landlords maximise returns while maintaining competitive positioning in York's dynamic property market.
Deposit Protection
We offer compliant deposit protection services through the Deposit Protection Service scheme. This ensures tenants' deposits are securely held and processed according to legal requirements. Our system provides clear documentation and streamlined procedures for deposit returns at tenancy end.
Tenant Referencing
Our thorough tenant referencing process includes credit history verification, employment confirmation, and previous landlord references. Using online credit referencing facilities, we ensure landlords receive comprehensive assessments of prospective tenants' reliability and financial stability.
Questions
What areas do you cover for property lettings?
We cover York city and surrounding areas including Selby, Acomb, Haxby, Wiggington, and Malton across YO1 to YO62 postcodes.
What property types do you manage?
We handle all residential property types from one-bedroom flats to luxury family homes and professional accommodation in York and surrounding areas.
Are you a Propertymark member?
Yes, we maintain Propertymark membership (C0016012) and Client Money Protection compliance for professional standards assurance.
What services do you offer landlords?
We provide tenant referencing, deposit protection, rent collection, property maintenance, and full management packages with competitive fees.
How do you assess potential tenants?
We conduct credit checks, employment verification, and reference checks through our online credit referencing system for tenant suitability assessment.
Can you help find properties outside office hours?
Yes, we offer out-of-hours chauffeured viewings for prospective tenants seeking property inspections beyond standard working hours.
