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Property Management You Can Trust

Owens & Porter, established in 1985 by Stephen Owens, has built a reputation as a dependable and efficient property management consultancy. With a diverse portfolio of leasehold and freehold properties spanning from Wimborne, Poole and Bournemouth to Highcliffe, Milford on Sea and Lymington, we have established ourselves as leading specialists in the field. We take pride in the long-lasting relationships we have built with our clients and tenants, with a significant number of properties under our management since our inception over three decades ago.

Our team, led by Stephen Owens and his son Matthew, comprises 15 knowledgeable and experienced professionals specialising in all areas of property management and insurance. Many of our team members have been with us for over 20 years, ensuring the highest level of expertise to deliver an outstanding property management service in Dorset.

Specialists in Property Management

As leading, trusted specialists in leasehold residential management, Owens & Porter manages a wide range of properties of various sizes and complexities. Whether you have a property with 5 or 100 units, our friendly and experienced team provides a prompt and efficient service, ensuring residents have peace of mind regarding the day-to-day management of their property.

Our extensive experience and local expertise cover properties in Wimborne, Poole, Bournemouth, Highcliffe, Milford on Sea and Lymington. We are committed to delivering a bespoke property management solution tailored to your specific needs, drawing upon our 30 years of experience in the industry.

Local Property Experts and Qualified Insurance Agents

At Owens & Porter, we are not only property management specialists but also qualified insurance agents. We offer a variety of quality insurance and financial products for all our residents, ensuring their properties and assets are well-protected. As local property experts, we understand the unique challenges and opportunities in the Dorset property market, enabling us to provide informed and effective management strategies for our clients.

Property Management You Can Trust

With our long-standing history, Owens & Porter has built a reputation for delivering reliable and efficient property management services. Our clients and tenants appreciate our swift and effective actions in addressing problems that arise from time to time. We are proud of the professional and excellent service we provide, helping directors and residents resolve any matters relating to the management of their properties.

Reviews
Positive: The positive comments focus on the company's professionalism, efficiency, helpfulness, and excellent service.
Negative: The negative comments highlight poor professionalism, unresponsiveness, excessive fees, and failures to provide promised services, leading to dissatisfaction and even legal action.

Professional and inconsistent service

The reviews of Owens and Porter, a property management company, are mixed, with both excellent and poor experiences reported. On the positive side, many reviewers praise the company's professionalism, efficiency, and helpfulness. For example, Mike Marsh, a freeholder, describes them as "fast, efficient, knowledgeable, and very helpful" with a 5-star rating. Similarly, Annette Leeke, a director of a block of flats, highly recommends them, citing their prompt and friendly service. Tony Burne, another director, praises their exceptional advice and support, calling them "an excellent find".

On the negative side, several reviewers express disappointment and frustration with the company's service. Elizabeth Castellanos Lopez, a former client, strongly warns others to avoid them, citing poor professionalism, quality, and responsiveness. Samantha Lester, another reviewer, criticizes their reactive service, feeling that they charged excessive fees for their work. Teresa Gerrish, a resident, is extremely dissatisfied, claiming that the company is "the biggest rip-off merchant" she has ever encountered, and that they have ignored her complaints and failed to provide the services they promised.

Mixed results

Jerry Gosney, a reviewer, provides a more balanced assessment, praising the company's professionalism, calm, and efficient management of a major project. Donald Moir, another reviewer, commends them for overcoming challenges in managing a structural project.

In contrast, Stubones, a critic, describes the company as unprofessional, unhelpful, and unwilling to take responsibility for issues at managed properties.

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