Your Property, Our Priority
Prime Property Management (Essex) Ltd is a professional and innovative letting agency that specializes solely in the management and letting of residential properties in Essex. For over 20 years, we have been dedicated to providing high-quality and personalized services to our clients, whether you are a seasoned portfolio-owning landlord or a newcomer to the buy-to-let market.
Our Story
Our Managing Director, Sarah Holdsworth, founded the company in 2009 with the goal of providing a unique and bespoke management service that prioritizes exceptional customer service. Throughout her career, Sarah has accumulated invaluable experience in residential lettings, having worked as an estate agent for over 20 years. Her expertise and dedication to the industry have enabled her to build a strong reputation for Prime Property Management.
Our Team
We pride ourselves on having a talented and dedicated team of professionals who share our commitment to exceptional customer service. Our team is comprised of experienced individuals who have a deep understanding of the ever-changing lettings market. Our Director, Sarah Holdsworth, is a member of the Association of Residential Letting Agents (ARLA) and has been a Regional Representative for ARLA and a member of the ARLA Board. Angela Martin, who has over 20 years of experience in the industry, is responsible for ensuring our high standards of customer service, while Helen Knight, with her accounting background, is in charge of handling our clients' accounts and rent payments.
Our Services
As a fully-licensed and regulated member of Propertymark, we provide a comprehensive range of services designed to cater to our clients' individual needs. Our bespoke management packages include:
- Property inspections and inventories
- Rent collection and payment processing
- Tenant selection and referencing
- Lease agreement preparation and negotiation
- Property maintenance and repair coordination
- Problem-solving and dispute resolution
At Prime Property Management, we understand that managing a rental property can be a daunting task. That's why we are committed to providing a personalized and professional service that exceeds our clients' expectations. Whether you are a seasoned landlord or a newcomer to the buy-to-let market, we are here to guide you through every step of the process.
Our Expertise
Our expertise lies in our ability to provide tailored solutions to our clients' unique needs. We understand the importance of effective communication, transparency, and proactive problem-solving. We are skilled in navigating the complexities of the lettings market, including evictions, rent arrears, and disputes, ensuring that our clients' interests are protected at all times.
Why Choose Us
At Prime Property Management, we strive to stand out from the crowd by prioritizing exceptional customer service and providing bespoke management solutions. We believe that our unique approach to property management sets us apart from other agencies. Our commitment to the highest standards of professionalism, integrity, and transparency enables us to build long-term relationships with our clients, ensuring that our services are trusted and valued.
Conclusion
Prime Property Management is dedicated to providing a comprehensive and personalized management service that exceeds our clients' expectations. Our commitment to excellence, honesty, and integrity has allowed us to establish a strong reputation in the industry. Whether you are seeking a reliable and professional letting agent for your residential property or require assistance with a specific issue, we invite you to explore our services and experience the Prime Property Management difference.
Positive Experiences
Many reviewers have praised Prime Property Management for their exceptional service, professionalism, and helpfulness. Some have mentioned that the team is always available to assist with any issues and provide useful advice.
Praise for Specific Staff Members
Several reviewers have singled out specific staff members, such as Angela, Sarah, and Helen, for their excellent service and dedication to ensuring that clients' needs are met.
Efficient and Professional Service
Reviewers have commended Prime Property Management for their efficient and professional service, with some mentioning that they have received abundant support and assistance with important matters.
Recommendations
Many reviewers have highly recommended Prime Property Management to both landlords and tenants, citing their excellent service and ability to manage properties effectively.
Negative Experiences
However, some reviewers have reported negative experiences with Prime Property Management, citing rudeness, unprofessionalism, and bullying tactics from some staff members.
Complaints about Property Management
Some reviewers have complained about Prime Property Management's handling of rent arrears, claiming that they do not relay messages to landlords and use intimidation tactics with tenants.
Disregard for Tenants' Rights
One reviewer accused Prime Property Management of breaking tenants' rights and treating them with disrespect.

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