Business Details
15 Years
experience
Emergency
services
Your Trusted Letting Partner in Aberystwyth
Established in 2011 by Eirian Rogers, 1 Stop Lettings operates as an independent letting agency based in Aberystwyth, Wales. Our team of four professionals, trained through apprenticeships and ongoing development, specialises in property management and lettings while maintaining compliance with evolving industry regulations. We adopt a balanced approach that combines friendliness with firmness to prioritise landlords' and tenants' needs. Our services are tailored through initial rental assessments, offering flexible solutions for property valuation, tenant acquisition, and maintenance. We maintain a 24/7 emergency maintenance line for fully managed tenants, ensuring swift responses to urgent issues.Our rigorous tenant referencing process includes credit checks, ID verification, and guarantor requirements where necessary. With a focus on transparency, we provide clear fee structures, deposit guidelines, and legally compliant tenancy agreements. We serve Aberystwyth and surrounding areas, offering both residential lettings and comprehensive landlord services. Our commitment to professional standards is evidenced by membership in The Property Ombudsman scheme and holding indemnity insurance. Customer testimonials highlight our prompt communication, tenant-friendly approach, and competitive fee structure as key differentiators in our service delivery.
Services
Property Management
Rental Assessments
Tenant Referencing
Emergency Maintenance
Lettings Services
Details
- Year established: 2011
Highlights and features
- We provide 24/7 emergency maintenance support for tenants
- Our team receives ongoing training in lettings regulations
- We offer flexible service packages tailored to individual needs
- We maintain transparent fee structures and clear contracts
- Our property valuations consider local market conditions
Associations and certifications
- The Property Ombudsman
- CMP Member Standards
- HCC International Insurance Company plc
What people say
10/10 would go again
Best lettings agent used
Super quick responses
Professional with reasonable fees
Kind staff assistance
Services
Fully Managed Letting
Our comprehensive property management service handles all aspects of tenancy from start to finish. We conduct property valuations, market properties effectively, and manage tenant relationships throughout the tenancy period. Our service includes regular property inspections, rent collection, and maintenance coordination while ensuring compliance with current legislation.
Rental Assessment
We provide free, no-obligation rental assessments following a property visit. Our evaluation considers location, condition, market demand, and regulatory requirements to determine optimal rental value. This service helps landlords understand their property's market position and potential improvements for better lettings.
Tenant Referencing
Our thorough tenant verification process includes credit history checks, employment verification, and previous landlord references. We use both in-house systems and third-party providers to ensure reliable tenant assessments. This service helps landlords mitigate risks through comprehensive background checks and guarantor requirements when necessary.
Emergency Maintenance
We offer round-the-clock emergency maintenance for fully managed tenants. Our service handles urgent issues like burst pipes, lockouts, and structural emergencies through a dedicated hotline. This ensures prompt resolution of critical property issues outside regular business hours.
Lettings Services
Our lettings team assists landlords with property marketing, tenant acquisition, and contract administration. We provide tenancy agreements, deposit management, and ongoing support throughout the rental period. Our local market knowledge helps achieve optimal occupancy rates for residential properties.
People
Eirian Rogers
Managing Director
Founder of 1 Stop Lettings since 2011, Eirian Rogers leads with extensive property management experience. She established the agency's apprenticeship-based training programme and maintains focus on regulatory compliance while developing strategic partnerships within the local property market.
Questions
What services do you offer for landlords?
We provide rental assessments, property management, tenant referencing, and emergency maintenance services. Our flexible packages include fully managed, introduction, and advertise-only options.
Do you offer 24/7 emergency support?
Yes, we operate a 24-hour emergency maintenance line for fully managed tenants through our office number 01970 617757 with option #2 for urgent property issues.
What tenant referencing checks are required?
We require credit checks, ID verification, proof of income, and sometimes personal or employer references. Guarantors may be needed for students or those with limited credit history.
How do you determine rental property values?
Our free rental assessments consider property location, condition, market demand, and regulatory requirements during a site visit to provide accurate market valuations.
What areas do you cover?
We primarily serve Aberystwyth and surrounding areas in Ceredigion, with property management services extending across West Wales.
