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Trusted Real Estate Agents in Cardiff
Boulton & Griffiths is an independent, family-owned and operated letting and property management agency based in Cardiff. With over 35 years of combined experience, our team is deeply passionate about property and delivers a unique service that balances professionalism with a personal touch. Specialising in property sales and rentals across Cardiff and surrounding areas, we prioritise client satisfaction through transparent communication and local market expertise. Our accreditations with industry bodies such as ARLA, NAEA, and The Property Ombudsman underscore our commitment to ethical standards and client protection. We offer tailored services including comprehensive property management, tenant find services, and relocation support, backed by a 'No Let, No Fee' guarantee.Our team's longevity and dedication to continuous improvement ensure clients receive consistent, reliable service. We pride ourselves on modern marketing strategies, including professional photography and digital advertising, while maintaining traditional values of trust and accountability. Our client-centric approach extends to financial transparency, with clear fee structures and no hidden costs. By embracing both innovation and tradition, we aim to make property transactions seamless and stress-free for landlords, tenants, and buyers alike.
Services
Property Letting
Sales
Property Management
Tenant Find
Relocation Services
Highlights and features
- We have over 35 years of combined experience in Cardiff's property market
- Our team provides a personalised service with local market expertise
- Accredited by leading industry bodies including ARLA and NAEA
- We offer a guaranteed 'No Let, No Fee' service for landlords
- Modern marketing combined with traditional values of trust and reliability
Associations and certifications
- ARLA
- NAEA
- The Property Ombudsman
- Deposit Protection Service
- ALMA
What people say
First class service
Smooth and efficient
Highly professional
Impeccable response time
Best agency I've used
Services
Property Letting
Our property letting service specialises in residential rentals across Cardiff and surrounding areas. We offer free valuations, professional photography, and multi-platform advertising to maximise exposure. Our team handles tenant referencing, contract management, and ongoing property maintenance. With a 'No Let, No Fee' guarantee, we ensure landlords achieve optimal rental returns while maintaining compliance with all legal requirements.
Sales
We provide comprehensive sales services for residential properties in Cardiff. Our approach includes accurate market valuations, staging advice, and targeted marketing campaigns. We manage viewings, offer negotiations, and coordinate with solicitors to ensure smooth transactions. Our local expertise and transparent fee structure (from 899) deliver value while maintaining a 5-star client experience throughout the selling process.
Property Management
Our full-service property management covers rent collection, tenant communication, and maintenance coordination. We ensure legal compliance with safety certifications and provide regular property performance reports. Landlords benefit from dedicated account management and guaranteed monthly payments, with a proven track record of maintaining high occupancy rates and tenant satisfaction across Cardiff's competitive rental market.
Tenant Find
The Tenant Find service connects landlords with fully referenced tenants while minimising void periods. We conduct thorough background checks, including credit assessments and employment verification. Our team manages the entire onboarding process from viewings to contract signing, ensuring all legal requirements are met while maintaining a 98% tenant retention rate based on client testimonials.
Relocation Services
Specialising in relocation support, we assist tenants and landlords with seamless moves to and within Cardiff. For tenants, we coordinate viewings and documentation for those relocating from outside the area. Landlords receive strategic advice on preparing properties for new tenants. Our service includes market positioning guidance and relocation-friendly property presentation to attract quality tenants quickly.
Questions
What areas do you cover for property services?
We specialise in Cardiff and surrounding areas including Cardiff Bay, Grangetown, and the Water Quarter.
Do you offer guaranteed rental services?
Yes, we provide a 'No Let, No Fee' guarantee for both management and tenant find services.
What accreditations do you hold?
We are accredited by ARLA, NAEA, The Property Ombudsman, and ALMA with protected client money schemes.
How do you handle property viewings?
We offer accompanied viewings with our team and can arrange virtual viewings for clients relocating from outside the area.
What fees do landlords pay?
Our letting fees start at £899 including valuation, photography, and multi-platform advertising.
How are maintenance issues resolved?
We respond to maintenance requests within 24 hours and prioritise urgent repairs like leaks or heating failures.
