At Thomas & Partners, we pride ourselves on being a leading estate agency with offices around the beautiful Kent Coast. Our partnership has established itself as one of the most forward-thinking agencies in the area, by combining modern marketing methods with traditional values. Our experienced team has an excellent understanding of both the sales and lettings markets, and we are dedicated to looking after both landlords and tenants.
Why Choose Us
With our revolutionary approach to selling your property, we ensure that you stand out from the rest. Our use of the latest technology increases efficiency, improves how your property presents on the market, and extends the reach to as many potential buyers as possible. We utilise social media, buyer-seller property matching software, professional digital photography, copywriters, and floor plans to name but a few! In addition to sales, lettings, and landlord services, we provide a vast range of property-related services including EPCs, mortgage advice, insurance, and conveyancing. All available to ensure that your move proceeds as smoothly as possible.
Our Services
At Thomas & Partners, we offer a wide range of services to cater to the needs of our clients. From free valuations to lettings and sales, we have the expertise and resources to guide you every step of the way. Our services include:
- Sales: We utilise the latest technology to present your property in the best possible light, ensuring that you stand out from the rest.
- Lettings: We have an excellent understanding of the lettings market and are dedicated to looking after both landlords and tenants.
- Landlord Services: We provide a range of services to landlords including property management, rent collection, and tenant finding.
- Tenant Services: We cater to the needs of tenants, offering services such as property viewing, rent collection, and maintenance support.
- Property Services: We provide a range of property-related services including EPCs, mortgage advice, insurance, and conveyancing.
What Our Clients Say
Don't just take our word for it! Our clients have left glowing reviews about our services. We understand the importance of customer satisfaction, and we strive to provide the highest level of service to every client.
Call to Action
Get in touch with us today to experience the Thomas & Partners difference. Whether you're looking to buy, sell, or let a property, our expert team is here to guide you every step of the way. Contact us now to schedule a free valuation and take the first step towards achieving your property goals.
Services and Treatment
The reviews highlight a mixed experience with Thomas and Partners, a letting agent. On one hand, some reviewers have expressed satisfaction with the company's services, citing helpful and professional staff, prompt responses to queries, and a stress-free experience despite the challenges posed by the COVID-19 pandemic. On the other hand, another reviewer has reported a poor experience, claiming that the agent failed to manage a property adequately, leading to mould and damp issues.
Specific Issues
Some reviewers have praised individual members of staff, such as Paula from the Deal branch, who has been commended for her quick responses, attention to detail, and ease of contact. Conversely, one reviewer has expressed dissatisfaction with the agent's inability to provide clear information about properties for sale, resulting in receiving unsuitable options.
Overall Experience
The reviews suggest that Thomas and Partners' performance can vary greatly, depending on the individual staff member or branch. While some reviewers have had positive experiences, others have reported poor service, lack of professionalism, or even eviction threats.
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