Exceeding Expectations, Delivering Excellence.
At PMC Property Management & Lettings Ltd, we pride ourselves on being a trusted and dependable partner for property owners, residents, and clients alike. With a strong foundation built on transparency, professionalism, and inclusivity, we strive to deliver exceptional services that exceed expectations.
Our Story
As an independent company, we have always believed in providing a bespoke and tailored approach to property management and factoring. Our journey began with a simple yet clear vision: to provide a premium service that sets us apart from the rest. Our enthusiastic team, comprising experts in their respective fields, works tirelessly to ensure that our clients receive the best possible care and attention. Our belief in our team's capabilities led us to create a set of core values that guide our daily business practices and overall company ethos.
Our Core Values
- Trustworthy: We believe that trust is the foundation of any successful relationship. We are committed to maintaining the highest level of transparency and integrity in all our dealings.
- Professional: Our team of experts is dedicated to providing a high-calibre service, staying up-to-date with the latest industry developments and best practices.
- Transparent: We believe that open communication is key to building strong relationships. We strive to maintain a transparent and open dialogue with our clients, ensuring that they are always informed and involved in the process.
- Inclusive: We are committed to creating a welcoming and inclusive environment for all our clients, whether they are property owners, residents, or clients. We believe that everyone deserves the same level of service and respect.
Services
At PMC Property Management & Lettings Ltd, we offer a range of services designed to meet the unique needs of our clients. These include:
- Residential Factoring and Property Management: Our comprehensive service covers property maintenance, insurance, and facilities management, tailored to meet the specific needs of each client.
- Commercial Factoring and Property Management: We provide a sophisticated service for commercial property owners, offering a range of services to ensure the optimal performance of their properties.
- Residential Lettings: Our expert team is dedicated to finding suitable tenants for our clients' properties, ensuring a seamless and hassle-free rental experience.
- Commercial Lettings: We specialise in finding the perfect tenants for commercial properties, ensuring that our clients' properties are well-maintained and rented to the right tenants.
- Property Hosting: Our innovative property hosting service offers an additional revenue stream for property owners, ensuring that their properties are well-maintained and generating income.
- Property Staging: Our expert team of interior designers and stylists work to showcase properties in the best possible light, attracting potential buyers and renters.
Accreditations
- Registered under the Property Factors (Scotland) Act 2011 (Licence Number: PF000100)
- Authorised and Regulated by the Financial Conduct Authority (Firm Reference No. 315094)
- Landlord Accreditation Scotland - Accredited Letting Team (Accreditation Number 20190365)
- A registered letting agent (LARN No. 1909028)
Contact Us
For more information about our services or to discuss your property management and letting needs, please contact us at:
Head Office: 01651 873838 | customerservices@pmcproperty.com
Lettings: 01224 678888 | lettings@pmcproperty.com
Overview of Reviews
Consistency and Reliability
The majority of reviewers have expressed frustration and disappointment with PMC's services, citing issues with communication, reliability, and quality of work. Many have mentioned waiting for extended periods for repairs and maintenance, only to be met with mediocre or incomplete work.
Poor Communication and Response
Several reviewers have complained about the lack of transparency and poor communication from PMC. They have reported difficulty in getting responses to emails and phone calls, and being ignored or dismissed when trying to escalate issues.
Disputes over Payments and Invoices
A number of reviewers have expressed concern over being invoiced for work that was not done or not explained, leading to mistrust and frustration. Some have also reported being threatened with court action over unpaid invoices.
Positive Experiences
However, a small number of reviewers have reported positive experiences with PMC, citing improvements in communication and response times over the past few years. They have also praised the professionalism and friendliness of certain PMC staff members.
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