Your property, our priority
At Pace Properties, our mission is to provide exceptional services to landlords, tenants, leaseholders, and freeholders in Southend on Sea and surrounding areas. With our head office located in Southend on Sea, we pride ourselves on being the leading lettings agent, estate agent, and property management specialists in the region.
Our Services
Our comprehensive range of services is designed to cater to all your property needs. We offer lettings, block management, and property sales services, ensuring that our clients receive a tailored solution that meets their specific requirements. Whether you're a landlord looking for a reliable letting agent, a tenant searching for a new home, or a leaseholder seeking block management services, we have you covered.
Our lettings services include property valuations, marketing, and tenant referencing, ensuring that your property is let quickly and efficiently. Our experienced team will guide you through the entire process, from finding the right tenant to managing the tenancy agreement.
In addition to our lettings services, we also offer comprehensive block management solutions for leaseholders and freeholders. Our team of experts will work closely with you to manage your block, ensuring that all aspects of property management are taken care of, from maintenance and repairs to accounting and financial management.
For those looking to buy or sell a property, our sales services are designed to provide a seamless and stress-free experience. Our knowledgeable team will guide you through every stage of the process, from valuation to completion.
Our Team
Our team of industry-qualified professionals is dedicated to providing exceptional customer service. With years of experience in the property industry, we have built a reputation for being trustworthy, reliable, and efficient. We pride ourselves on being approachable, responsive, and committed to delivering outstanding results.
Our Values
At Pace Properties, we are committed to upholding the highest standards of integrity, honesty, and fairness in all our dealings. We believe in building long-term relationships with our clients, founded on trust, respect, and open communication. Our goal is to provide a personalized service that exceeds your expectations, ensuring that you feel valued and supported every step of the way.
Why Choose Pace?
By choosing Pace Properties, you can be assured of a personalized service that is tailored to your specific needs. Our team of experts will work closely with you to understand your requirements, providing guidance and support every step of the way. With our extensive local knowledge, industry expertise, and commitment to exceptional customer service, you can trust that your property is in good hands.
Poor Customer Service
Many reviewers have expressed frustration with the company's lack of communication and unresponsiveness to phone calls, text messages, and voicemails. This has led to missed opportunities and a general sense of disappointment among potential clients.
Unreliability and Unprofessionalism
Some reviewers have questioned the company's ability to manage properties effectively, citing instances of drug deals taking place on vacant spaces and a general lack of attention to the needs of clients.
Positive Experiences with Individual Employees
On a more positive note, one reviewer praised the actions of a Pace property manager employee, Travis, who went out of his way to help a woman in distress in a parking lot. Another reviewer noted that Pace-managed properties are very well maintained.
General Criticisms
Overall, the reviews suggest that the company has significant issues with communication, responsiveness, and customer service.
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