Taking Good Care of Your Property, Home and Life
At Affinity Property Services, we take pride in over 30 years of experience in the property market. Our specialized team provides tailored management solutions for all aspects of residential property management, covering individual units, collective blocks, residential estates, and mixed-use developments of any size and complexity. We serve a diverse range of clients, including landlords, residential management companies, Right to Manage associations, and developers.
Our Services
As Estate Managers, we focus on providing only services ancillary to property management. Unlike our competitors, we do not sell or rent properties, as we believe this requires a distinct set of skills and expertise. Instead, we excel in the administration, planning, organizing, securing, and management of services and resources essential to good property management and development. Our comprehensive services include:
- Property Management: Expertly managed services for individual units, collective blocks, residential estates, and mixed-use developments.
- Accounts & Financial: Accurate and timely financial management, including accounting, budgeting, and financial reporting.
- Project Management: Strategic planning, coordination, and execution of complex projects, ensuring timely and within-budget delivery.
- Company Secretarial: Professional management of company secretarial duties, including company formation, maintenance, and compliance.
- Freehold Acquisition: Expert guidance and support in the acquisition of freehold properties.
- Right to Manage: Assisting property owners in exercising their Right to Manage, ensuring they have a say in the management of their property.
- Insurance: Personalized insurance solutions for property owners and managers.
- Inventory Services: Comprehensive inventory management and maintenance services for properties.
Customer Care
At Affinity Property Services, we understand the importance of exceptional customer service. We strive to establish a strong brand reputation by delivering unparalleled service and satisfaction. Our dedicated team is committed to providing ongoing support and guidance to our clients, ensuring their property management needs are met with professionalism and efficiency.
Know Your Rights!
As a property owner, you have rights that can help resolve issues with your property's management. If you live in a block of flats and feel your views are being ignored or you do not have a say in how your property is run, you may benefit from the Right to Manage process. Alternatively, if you already own a share of the freehold or are an established Right to Manage association, you have the right to seek a change in the management of your property by exercising your authority as a director or shareholder of the management company.
Service Quality
The majority of reviewers have expressed dissatisfaction with the service quality provided by APS, with several reviewers describing the service as inefficient, unprofessional, and rude. On the other hand, a few reviewers have praised the service, stating that it is intelligent, efficient, and trustworthy.
Communication
Several reviewers have criticized the communication style of the owner, Mark Dungworth, describing him as rude, unprofessional, and obnoxious. However, a few reviewers have had positive experiences with communication, stating that the service is professional and effective in dealing with complex issues.
Property Maintenance
Several reviewers have expressed disappointment with the property maintenance, stating that the properties are not well-maintained despite paying high service charges. This has led to a strong warning from reviewers to avoid using APS's services.
Recommendation
While a few reviewers would highly recommend APS's services, the majority of reviewers strongly advise against using their services due to the poor service quality, communication, and property maintenance.
