Business Details
Your Trusted Property Letting Experts in Eastbourne
Established over a decade ago, Elite has become a trusted name in residential property solutions across East Sussex and West Sussex. Our dedicated team prioritises transparency, professionalism, and client satisfaction, offering tailored services for landlords, tenants, and property investors. With a modern office in Eastbourne, we specialise in property lettings, block management, and comprehensive property maintenance. Our approach combines local expertise with a commitment to eliminating unnecessary fees, ensuring efficient communication and cost-effective solutions.We handle every aspect of property management, from tenant screenings and rent collection to lease agreements and maintenance coordination. Our clients value our prompt issue resolution, personalised service, and dedication to creating stress-free experiences. With a growing portfolio of managed properties and consistently positive feedback, we continue to refine our services to meet evolving client needs while maintaining our core values of integrity and accountability.
Services
Property Letting
Block Management
Rent Collection
Tenant Screening
Property Maintenance
Highlights and features
- We offer over a decade of local property market expertise
- Our transparent fee structure eliminates hidden charges
- We guarantee prompt resolution of property maintenance issues
- Our team provides tailored support for landlords and tenants
- We maintain a 98% client retention rate through consistent service quality
What people say
Quick response times
Professional approach
No hidden fees
Seamless process
Dedicated support
Services
Property Letting
We specialise in residential property lettings across East Sussex and West Sussex. Our service includes property marketing, tenant vetting, and lease management. With local expertise and a modern Eastbourne office, we ensure landlords maximise returns while tenants find ideal homes. Our transparent process eliminates unnecessary charges through streamlined operations.
Block Management
Our block management covers Eastbourne and surrounding areas with transparent fee structures. We handle maintenance coordination, contractor pricing negotiations, and resident communications. By removing excessive administrative charges and prioritising collaborative management, we ensure cost-effective solutions for freehold and RTM companies while maintaining property standards through regular inspections.
Rent Collection
We provide comprehensive rent collection services with 9% + VAT fees. Our system includes payment tracking, arrears management, and regular financial reporting. By integrating collection processes with property maintenance and tenant communication, we ensure landlords receive timely payments while maintaining positive tenant relationships through clear billing procedures.
Tenant Screening
Our tenant screening process includes credit checks, employment verification, and reference validation. This service forms part of our fully managed packages or operates as a standalone offering at 300+VAT. By thoroughly assessing prospective tenants, we minimise risks for landlords while maintaining fair assessment criteria aligned with housing regulations.
Property Maintenance
We coordinate property maintenance with vetted contractors, managing repairs up to 500 per issue without additional charges. Our service includes emergency call-outs at 50+VAT and quarterly inspections for TFO landlords. By maintaining quality standards and controlling costs, we ensure properties remain in optimal condition throughout tenancy periods.
Questions
What areas do you cover for property management?
We operate across East Sussex and West Sussex, with particular expertise in Eastbourne, Brighton, and Bexhill areas.
How do your block management fees work?
Our transparent fees include no hidden charges for administrative tasks, with clear pricing structures agreed upfront for all management services.
What's included in your fully managed service?
Our fully managed service covers tenant acquisition, rent collection, maintenance coordination, and legal compliance at 10% + VAT of rental income.
How quickly do you respond to maintenance issues?
We prioritise urgent repairs with prompt response times, typically addressing critical issues within 24 hours of notification.
Can landlords use their own tenants with your services?
Yes, our Tenant Find Only option allows landlords to use their chosen tenants while accessing our marketing platforms and administrative support.
What happens at the end of a tenancy?
We conduct professional checkouts at £100+VAT, managing deposit disputes and property inspections to ensure smooth transitions between tenancies.
