Priority on Personal Service
At Express Property Services, we pride ourselves on being a small, family-run business with a wealth of experience in the property lettings and management sector. Founded in 1988, our team has been dedicated to providing a top-quality, professional property lettings and management service to landlords and tenants alike.
Our Services
As a specialist in property lettings and management, we offer a premium management service that sets us apart from other agents in the industry. Rather than taking on a large portfolio of properties, we carefully select a limited number of quality properties to manage, ensuring that each property receives the absolute personal care and attention it deserves. Our experienced team understands the importance of finding the right tenant for your property, which is why we take the time to understand the needs of each landlord and work closely with them to find the perfect match.
Our Expertise
As a small family-run business, we have built a reputation for delivering exceptional service to our landlords and tenants. Our director and founder, Mark Francis, maintains a hands-on approach to the business, ensuring that every landlord and tenant receives the highest level of attention and care. Our team consists of industry-picked suppliers, including maintenance contractors, insurance providers, photographers, inventory clerks, and legal advisers, who share our commitment to quality and professionalism. We pride ourselves on our reputation for reliability, honesty, and a deep understanding of the ever-changing rules and legislation that govern the lettings sector.
What Sets Us Apart
Unlike larger, impersonal agencies, we provide an unparalleled level of personal service to each and every landlord and tenant. Our small team ensures that every client receives the individual attention and expertise they need to achieve their goals. This unique approach has earned us a loyal client base, with many landlords trusting us with their properties for over 30 years.
Trust and Assurance
As a reputable business, we hold Professional Indemnity (PI) insurance cover of 250,000 and are affiliated with various organisations, including The Property Redress Scheme and ARLA Propertymark's Client Money Protection Scheme. We are committed to transparency and honesty, ensuring that our clients have complete confidence in our services.
Contact Us
If you would like to know more about our services or require expert guidance on managing your property, please get in touch with us. Our experienced team is always happy to help.
Overview of Reviews
The reviews of Express Property Services are overwhelmingly positive, with all reviewers awarding 5-star ratings and expressing their satisfaction with the service provided by Mark and his team.
Professionalism and Efficiency
Reviewers have praised Mark's professionalism, efficiency, and dedication to providing a high-quality service. They have noted that he is patient, honest, and helpful, and that he goes above and beyond to ensure that his clients' needs are met.
Communication
Communication is a key aspect of Mark's service, with reviewers praising his clear, punctual, and responsive email communication. He is also proactive in sending newsletters and guides to help tenants look after the property and deal with emergencies.
Issue Resolution
When issues arise, Mark is quick to send contractors to resolve the problem, and he keeps his clients informed throughout the process.
Overall Experience
Reviewers have described their experience with Express Property Services as "a pleasure", "fantastic", and "highly recommended". They appreciate Mark's attention to detail and care for his clients, and feel confident that their properties are in good hands.
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