Your local property experts, guiding you every step of the way
Stratton Creber has been guiding customers across the South West of England for over a century. With a rich history and a reputation for excellence, we are one of the most established estate agents in Cornwall. Throughout our history, we have provided exceptional service to our clients, understanding their unique needs and aspirations.
Our Expertise and Services
At Stratton Creber, we offer a comprehensive range of services to meet all your property needs. Our experienced team of professionals can assist you with:
Buying a Property
- Property search and viewing arrangements
- Expert mortgage advice from our trusted panel of lenders
- Professional legal guidance and conveyancing services
- Guidance through the entire buying process, from offer to completion
Selling a Property
- Market appraisal and valuation
- Strategic marketing strategies tailored to your property and target audience
- Experienced negotiators to secure the best possible price
- Transparent and efficient communication throughout the process
Renting a Property
- Comprehensive property management services
- Access to a wide range of potential tenants
- Careful tenant selection and referencing processes
- Timely rent collection and property maintenance
Our Commitment to You
At Stratton Creber, we pride ourselves on:
- Client-focused approach: We take the time to understand your individual needs and goals.
- Expert knowledge: Our team has extensive experience in the local property market.
- Communication and transparency: We provide regular updates and clear explanations at every step of the process.
- Exceptional service: We are committed to exceeding your expectations.
Beyond the Transaction
Our services extend beyond just facilitating the transaction. We can also provide valuable guidance and support throughout your property journey, whether you are a first-time buyer or seasoned investor. Our team is always available to offer advice on related topics such as mortgages, conveyancing, and market trends.
Overall Customer Experience
The majority of customers have reported an excellent customer experience with Stratton Creber, praising their professionalism, responsiveness, and excellent communication skills.
Positive Feedback
Many reviewers have praised the team's helpfulness, politeness, and willingness to answer questions and provide guidance throughout the property buying or selling process. The team's ability to explain complex procedures clearly and provide regular updates has been particularly appreciated.
Common Praise
- Excellent communication and responsiveness
- Professionalism and politeness
- Willingness to answer questions and provide guidance
- Ability to explain complex procedures clearly
- Regular updates throughout the process
Negative Feedback
However, one reviewer has expressed extreme disappointment and frustration with the company's unresponsiveness to phone calls, which led to delays and inconvenience in their property search.
Area for Improvement
- Responsiveness to phone calls and inquiries
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