Make the right move with Country Estates
At Country Estates, we pride ourselves on being one of Northern Ireland's largest independent estate agents, with a reputation built on trust, expertise, and a commitment to delivering exceptional service to our clients. With a rich history spanning over 30 years, our team has extensive local knowledge and a wealth of experience to help you make the right move, whether you're a first-time buyer or a seasoned homeowner.
Our Story
Our journey began in 1992 with the establishment of our Ballyclare branch, and since then, we have expanded our network to include offices in Antrim and Glengormley. Our dynamic and hardworking team strive to give you a positive and memorable experience every step of the way, with expert advice always just a phone call away. Our directors, Ronnie Simpson, Louden French, and Stephen Johnson, have been instrumental in guiding the company's growth and success.
Our Services
We offer a comprehensive range of services designed to cater to the diverse needs of our clients. Our services include:
- General Services: Our experienced team provides professional guidance on every aspect of buying, selling, and renting properties.
- Property Valuations: Our experts provide accurate valuations, giving you an estimate of your property's worth based on various factors, helping you set a realistic price when selling.
- Mortgage Services: Our Mortgage Services team is dedicated to helping you find the best mortgage deals, whether you're a first-time buyer, looking to remortgage, or seeking a better rate.
Our Branches
We have strategically located branches in Ballyclare, Antrim, and Glengormley, ensuring that our clients receive localized expertise and personalized service. Our branches are open Monday to Saturday, with extended hours to accommodate your busy schedule.
Our Promise
At Country Estates, we are committed to providing exceptional service, guidance, and support throughout your property journey. We pride ourselves on our expertise, professionalism, and dedication to helping you achieve your goals. Whether buying, selling, renting, or letting, we're here to help you make the right move.
Overall Impression
The reviews of Country Estates Agents are overwhelmingly positive, with customers praising the agency's friendly, helpful, and knowledgeable staff. Many reviewers mentioned specific agents, such as Lisa, Suzanne, Liam, and Kori, who went above and beyond to provide exceptional service.
Positive Feedback
- Friendly and helpful staff
- Efficient and knowledgeable agents
- Excellent communication and responsiveness
- Personalized service and attention to detail
- Expertise in the local market
- Ability to handle complex transactions smoothly
- Thoughtful gestures, such as surprise gifts and cards
Areas of Excellence
- Customer Service: Reviewers consistently praised the agency's customer service, citing friendly and helpful staff who provided personalized attention and support throughout the buying or selling process.
- Knowledge and Expertise: Agents were described as knowledgeable and experienced, with a deep understanding of the local market and the ability to guide customers through complex transactions.
- Communication: Reviewers appreciated the agency's prompt and effective communication, with agents keeping them informed every step of the way.
Negative Feedback
- Misadvertised House Price: One reviewer mentioned that the agency advertised the house price incorrectly, which caused confusion and delay.
- Lack of Important Documents: The same reviewer also mentioned that important documents were not sent, which added to the frustration.
- Staff Prioritizing Personal Matters: Another reviewer felt that one of the staff members was more interested in going away for the weekend than showing them around the property.
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