Business Details
Emergency
services
Your Trusted Property Management Partner in Belfast
Established over two decades ago, CSM Property Management has become a leading block management company in Northern Ireland. Our expertise spans residential and commercial property management, underpinned by a commitment to professionalism and attention to detail. Led by Managing Director Dr Lisa Glennon, our team combines academic excellence in property law with hands-on experience in managing over 350 blocks. We prioritise transparency, offering regular updates to stakeholders while maintaining cost efficiency without compromising service quality. Our proactive approach to maintenance prevents minor issues from escalating, supported by 24/7 emergency services. With in-depth local market knowledge, we tailor solutions to meet specific property requirements, serving 1000+ satisfied clients.Our comprehensive services include financial management, contractor coordination, statutory compliance, and company secretarial functions. Through dedicated site teams and regular property inspections, we ensure consistent management standards across all developments. Our reputation for integrity and diligence has been built through 20+ years of delivering stress-free property management solutions. We maintain open communication channels with property owners and residents, fostering trust through clear accountability. Our Belfast-based operations combine regional expertise with national best practices in property management.
Services
Block Management
Financial Services
Maintenance & Repairs
Site Visits
Company Secretarial
Legal Support
Highlights and features
- We have over 20 years' experience managing 350+ property blocks
- Our team combines property law expertise with practical management experience
- We provide 24/7 emergency maintenance support services
- We maintain transparent communication with regular property updates
- Our Belfast-based team offers in-depth local market knowledge
Services
Block Management
We provide comprehensive block management for residential developments, minimising costs while maintaining high service standards. Our services include budget preparation, service charge collection, debt recovery, and detailed financial reporting. We ensure compliance with legal requirements through regular meetings and statutory filings.
Maintenance & Repairs
Our maintenance services ensure common areas meet high standards through qualified contractor management. We coordinate scheduled and emergency repairs, supervise major works, and maintain compliance with fire and safety regulations. Our 24/7 emergency line provides immediate support for urgent property issues.
Company Secretarial
We offer full company secretarial services using bespoke software, including company incorporation and statutory filings. Our team maintains shareholder registers, organises meetings, and ensures compliance with Companies House requirements. We provide expert support for corporate governance matters.
Legal Support
Our legal support covers insurance arrangements, lease compliance, and ownership record management. We assist solicitors with conveyancing documents and ensure adherence to property regulations. Our services include enforcement of lease terms and preparation of legal documentation.
Site Visits
Each site receives dedicated management with regular property inspections. Our managers conduct face-to-face meetings with residents and identify structural issues. We implement forward maintenance planning through specialist assessments during scheduled site visits.
People
Dr Lisa Glennon
Managing Director
Former Queen's University Belfast law lecturer with 15 years' expertise in property law. Combines academic knowledge with practical property management experience, leading CSM's strategic direction and service development.
Questions
What property management services do you offer?
We provide block management, financial oversight, maintenance coordination, company secretarial services, and legal compliance support for residential and commercial properties.
Do you offer emergency maintenance services?
Yes, we provide a 24-hour emergency maintenance line for urgent property issues, available 365 days a year.
How do you handle property financial management?
We manage budgets, service charges, income collection, debt recovery, and financial reporting, including regular income and expenditure statements.
What areas do you cover?
We operate throughout Northern Ireland with particular expertise in Belfast and surrounding areas, serving both urban and rural developments.
How can I make payments?
Payments can be made securely online by card or direct debit through our dedicated payment portal.
What makes your property management different?
Our unique combination of legal expertise, 20+ years' experience, and local market knowledge delivers tailored solutions with proactive maintenance and transparent communication.
