Building Trust, One Property at a Time
Colombs Estate Agents operates in the charming towns of Thame and Princes Risborough in the heart of Buckinghamshire and Oxfordshire. We are a modern, forward-thinking business, yet grounded in traditional estate agency principles. Our core focus lies in providing outstanding client service, ensuring a seamless and stress-free experience for those selling, buying, or renting their property.
Our Expertise
Our experienced team of professionals offers a comprehensive range of services to cater to all your property needs.
Selling Your Home
We understand the emotional and financial significance of selling your home. Our dedicated team will guide you through every step of the process, from valuation and marketing strategies to negotiation and completion. We utilize innovative online tools and traditional marketing techniques to maximize the exposure of your property and attract potential buyers.
Buying Your Home
Finding your perfect home is a journey, and our experienced negotiators will work tirelessly to secure the best possible price and terms on your behalf. We have extensive local market knowledge and will meticulously guide you through the entire process, from property searches to contracts and completion.
Lettings
Colombs Estate Agents manages a diverse portfolio of rental properties, offering a variety of options to suit different budgets and lifestyles. We handle all aspects of tenant selection, rent collection, property maintenance, and dispute resolution, ensuring a seamless and stress-free rental experience.
Our Values
Our business is built on these core values:
- Integrity: We uphold the highest ethical standards and act with transparency and accountability.
- Professionalism: We are committed to providing exceptional customer service and personalized attention.
- Innovation: We embrace new technologies and industry trends to enhance our services.
- Client Focus: Your needs are our top priority, and we are dedicated to exceeding your expectations.
Discover Your Property Journey with Colombs Estate Agents
Whether you are looking to buy, sell, or rent, Colombs Estate Agents is your trusted partner in the process. Contact us today to schedule a consultation and let our experienced team guide you on your property journey.
Initial Contact and Viewing Experience
The initial contact and viewing experience with Colombs has been a subject of criticism. One reviewer had a poor experience when they called to book a viewing, with the conversation lasting under 60 seconds and being told that viewings were not being scheduled yet. The reviewer was not asked for any details and did not receive a follow-up call, prompting them to send an email that was ignored.
Customer Service
On the other hand, several reviewers have praised the customer service provided by Colombs. The team, including Martyn, Natalie, and Lois, have been described as cheerful, helpful, and professional. They have been quick to respond to issues and have provided excellent support throughout the rental and buying process.
Staff Performance
Lois, in particular, has been mentioned as being very professional and helpful during the buying process. Martyn and Lois have also been praised for their knowledge of the local area and their supportive nature.
Overall Experience
The overall experience with Colombs has been praised by several reviewers, with the team being described as "fabulous" and "amazing". They have been credited with helping clients secure their homes, even in difficult times, and have provided fast and efficient contact.
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