Business Details
21 Years
experience
Award-Winning Letting Agents in Salisbury
Northwood Bassets is an award-winning, family-run estate agency specialising in lettings and sales across Salisbury, Amesbury, Andover, Fordingbridge, and surrounding areas. Established with a commitment to exceptional customer service, the company prioritises fairness, honesty, and transparency in all dealings. The team combines extensive local knowledge with a wealth of experience, from directors Stuart and Maryam Calvert to the dedicated lettings and property management teams. Recognised as the #1 Lettings Specialist in the region, the business has grown through recommendations and repeat business, driven by its ethos of putting customers first.With memberships in ARLA Propertymark and Client Money Protection (CMP), Northwood Bassets ensures compliance and trustworthiness. The company offers fully managed services, free buy-to-let advice, and a no-hidden-fees policy, catering to landlords, tenants, and contractors. Its focus on innovation, such as virtual 3D property tours, enhances the rental experience. The teams dedication to community support and social responsibility further strengthens its reputation. Northwood Bassets continues to expand its market-leading position through consistent service excellence and adaptability to industry changes.
Services
Fully Managed Lettings
Tenant Find Service
Property Valuation
Buy-to-Let Advice
Maintenance Management
Details
- Year established: 2005
Highlights and features
- Award-winning lettings specialists with 20+ years' local expertise
- Fully managed services with no hidden fees or extras
- ARLA Propertymark members ensuring industry compliance
- Dedicated team with in-depth knowledge of Salisbury and surrounding areas
- Transparent processes prioritising landlord and tenant satisfaction
Associations and certifications
- ARLA Propertymark
- Client Money Protection (CMP)
What people say
Outstanding communication
Quick tenant placement
No hidden fees
Professional team
Stress-free process
Services
Fully Managed Lettings
Our fully managed lettings service handles every aspect of property rental from tenant acquisition to maintenance coordination. We conduct thorough tenant referencing, manage deposits, collect rent, and oversee property upkeep. Landlords benefit from regular reporting and dedicated support while tenants receive prompt assistance for any issues.
Tenant Find Service
We specialise in matching quality tenants with suitable properties through targeted marketing and rigorous vetting processes. Our database of pre-approved applicants ensures quick placements while maintaining high standards for reliability and responsibility. Comprehensive tenancy agreements protect both parties throughout the rental period.
Property Valuation
Our expert valuations combine local market knowledge with current rental trends to determine optimal pricing strategies. We offer both virtual and physical assessments, providing detailed reports that help landlords maximise returns while remaining competitive in Salisbury's dynamic property market.
Buy-to-Let Advice
We provide tailored buy-to-let advice covering market opportunities, property selection, financial planning, and regulatory compliance. Our team helps investors navigate tax implications, financing options, and management strategies to build successful property portfolios in Wiltshire's growth areas.
Maintenance Management
Our dedicated maintenance team handles all property upkeep requirements efficiently and professionally. We coordinate emergency repairs, routine maintenance, and refurbishment projects using trusted local contractors. Regular property inspections ensure ongoing compliance and tenant satisfaction across our managed portfolio.
People
Stuart Calvert
Director
With over a decade leading Northwood's Southampton branch, Stuart oversees operations across multiple offices. His extensive industry experience ensures strategic growth while maintaining high service standards for all clients.
Maryam Calvert
Director
A Level 4 Diploma holder in Residential Lettings, Maryam manages the Salisbury office with a focus on exceptional customer service. Her leadership ensures consistent quality across all letting and management processes.
Luke Russell
Branch Manager
Joining in 2017, Luke has grown from administrator to branch manager through dedication and local property expertise. He specialises in achieving optimal rental outcomes while maintaining strong client relationships.
Ginny Otton
Senior Property Manager
Managing over 140 properties, Ginny excels in maintenance coordination and tenant relations. Her problem-solving skills ensure swift resolution of property issues while maintaining landlord satisfaction.
Valentina Milos
Accounts Administrator
With experience since 2017, Valentina manages financial aspects including rent processing, deposit registration, and maintenance billing. Her customer service background ensures clear communication for all financial matters.
Questions
What areas do you cover for property lettings?
We specialise in Salisbury, Amesbury, Andover, and Fordingbridge with comprehensive coverage of surrounding Wiltshire areas.
What fees do you charge landlords?
Our transparent pricing includes no hidden fees, with clear breakdowns provided during initial consultations and management agreements.
How do you vet potential tenants?
We conduct thorough referencing including credit checks, employment verification, and previous landlord references to ensure tenant reliability.
Can I get a property valuation online?
Yes, we offer virtual valuations with property photos or physical appointments at your convenience through our website booking system.
What maintenance services do you provide?
We manage all aspects including emergency repairs, routine maintenance, and property refurbishments using trusted local contractors.
Are you ARLA Propertymark members?
Yes, we maintain full ARLA Propertymark membership and Client Money Protection for complete regulatory compliance.
