Business Details
24 Years
experience
Emergency
services
Your Trusted Estate Agent in East London
Elms Estates is an independently owned estate agency with over 30 years of experience serving property owners and tenants in Tower Hamlets and surrounding areas. Established in 2002, we combine cutting-edge technology with a personal approach, maintaining a high-street presence to provide tailored services for residential sales and lettings. Our team of dedicated professionals prioritises transparency, accountability, and local market expertise, ensuring clients receive exceptional service throughout their property journey. We specialise in understanding the unique challenges of selling and renting properties, offering comprehensive support from valuation to tenancy management. As members of The Property Ombudsman and UK Association of Letting Agents, we uphold strict professional standards while maintaining director-level involvement in daily operations.Our office in Bethnal Green Road benefits from high foot traffic and modern facilities, complemented by global online exposure through major property portals. We pride ourselves on consistent client relationships, handling properties from initial marketing through to ongoing management without outsourcing to third-party call centres. Our approach combines practical property knowledge with proactive problem-solving, including minor maintenance tasks to minimise landlord disruption. With a proven track record in East London's dynamic property market, we deliver expert guidance for both landlords and home sellers seeking reliable representation.
Services
Property Sales
Lettings
Property Management
Valuation
Tenant Finding
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of dedicated East London property market experience
- Our director maintains direct involvement in all client matters
- Transparent pricing with no hidden fees or unexpected charges
- High-street presence combined with global online property exposure
- Same team manages properties from marketing through tenancy completion
Associations and certifications
- The Property Ombudsman
- UK Association of Letting Agents
What people say
Professional approach
Knowledgeable team
Efficient processes
Clear communication
Quick issue resolution
Services
Property Sales
We specialise in residential property sales across East London, leveraging 20+ years of market expertise to achieve optimal prices. Our services include professional valuations, strategic marketing across major property portals, and expert negotiation. The process combines modern technology with personal service, ensuring sellers receive maximum exposure and competitive offers while maintaining transparency throughout the transaction.
Lettings
Our lettings service connects landlords with suitable tenants through rigorous referencing processes and comprehensive market analysis. We offer both 'Let Only' and full management options, handling everything from pricing strategy to tenancy agreements. Our local knowledge ensures properties attract quality tenants while maintaining compliance with current housing legislation and industry standards.
Property Management
Our full property management service provides ongoing support for landlords, including rent collection, maintenance coordination, and tenant communication. We conduct regular property inspections, handle emergency repairs, and ensure compliance with legal requirements. This comprehensive approach minimises landlord involvement while maintaining property value and tenant satisfaction through proactive management.
Valuation
We offer expert property valuations based on extensive local market knowledge and current sales data. Our process considers property condition, location factors, and market trends to provide accurate pricing guidance. Valuations help sellers set competitive prices and landlords determine appropriate rental rates while avoiding overvaluation pitfalls that could delay transactions.
Tenant Finding
Our tenant finding service includes property marketing, applicant screening, and reference checks through credit agencies. We verify tenant suitability, negotiate terms, and prepare legally compliant agreements. This service ensures landlords receive reliable tenants while maintaining transparency about applicant credentials and potential risks.
People
Rutland Elms
Director
With over 20 years in East London property markets, Rutland oversees strategic direction while maintaining hands-on client involvement. His expertise spans residential sales and lettings, focusing on ethical practices and market transparency.
Shaun Cornwall
Branch Manager
Shaun manages daily operations with 15+ years of local property experience. He specialises in client relations and market analysis, ensuring consistent service quality across sales and lettings departments.
Lynsey Schipper
Head of Letting Compliance
Lynsey ensures all lettings meet legal standards with particular focus on tenant safety regulations and contract compliance. She has implemented streamlined processes for property inspections and documentation.
Jade Hall
Property Manager
Jade manages a portfolio of 200+ properties, handling tenant communications and maintenance coordination. Her practical approach to property management has improved issue resolution times by 30%.
Nasim Miah
Property Manager
Nasim specialises in East End property maintenance and tenant relations. With a background in building management, he provides technical expertise for property inspections and repair coordination.
Questions
What areas do you cover?
We operate throughout Tower Hamlets including Bethnal Green, Shoreditch, Whitechapel, and Victoria Park areas.
How quickly can you start marketing my property?
Properties typically appear on all major portals within 48 hours of instruction.
What fees do you charge landlords?
Let Only Service: 10% + VAT. Full Management: 15% + VAT of gross rent.
Do you offer emergency maintenance services?
Yes, we provide 24/7 emergency support for urgent property issues.
How do you vet potential tenants?
We conduct credit checks, employment verification, and previous landlord references through credit agencies.
Can I get an online property valuation?
Yes, our website offers instant valuations based on current market data.
