At Rouse Property Services, we are a team of highly experienced property agents with a passion for delivering exceptional service to our clients. With over 15 years of experience in the industry, we have built a reputation for being a trusted and reliable partner for property owners in London.
Why Choose Us
At RPS, we believe that property management should be independent, allowing landlords to maximise their returns without being tied to a single agent for marketing. Our commitment to providing a personalized and hands-on approach sets us apart from the competition. Our mission is to offer consistently high standards of attention and diligence to each task, and to communicate with our clients in plain English, ensuring that their trust in us grows from the moment they first meet us.
Our Services
We provide a comprehensive range of property management services to residential landlords, including:
- Property Refurbishments and Refurbs
- Letting and Maintenance
- Block Management
- Property Investment and Management
- Property Refurbishments and Refreshers
- Full Property Refurbishments
Our team of experienced professionals is dedicated to providing a high-quality and focused service, ensuring that our clients' properties are managed efficiently and effectively. We understand that any problem, large or small, requires the same level of attention and promise immediate attention by a caring and competent person.
Case Studies
Our team has worked with a variety of clients, from individual property owners to large-scale developers. Here are a few testimonials from our satisfied clients:
- "RPS look after two flats I own as investments. They take all the stress out of the process. If I need anything, I know I can just call." - Client A
- "I own one property in London which used to be my principal primary residence. I left the UK nine years ago and have been renting the property out ever since. After some horrific experiences dealing directly with estate agents I was referred to RPS by friends. RPS has been great at maintaining the flat at reasonable cost, addressing the needs of the tenants, getting the flat vacated when required and carrying out major refurbishment on it. This has all been done without my having to visit the UK. RPS will soon be helping me rent the flat out again for the long term after completing the major refurbishment works." - Client B
- "We let over 140 properties in new developments across London. Rouse Property Services have provided excellent property management services, ensuring that our properties are well-maintained and fully leased." - Client C
Get in Touch
At Rouse Property Services, we are dedicated to providing exceptional service to our clients. If you are looking for a partner to help you manage your residential properties, contact us today to learn more about our services and how we can help you achieve your goals.
Negativities
Several reviewers have had a negative experience with Rouse Property Services, citing poor customer service, rudeness, and unhelpfulness. Tenants have expressed frustration with the agency's handling of issues, with some reporting that their concerns were ignored or dismissed. Some reviewers described the agency's staff, particularly Harry, as being unprofessional, dismissive, and even disrespectful. The poor service and rudeness have led some reviewers to give the agency a 1-star rating.
Positive Reviews
On the other hand, a few reviewers have had a positive experience with Rouse Property Services. One reviewer praised the agency's management of their flat, stating that they had done an excellent job of refurbishment and keeping the property let. Another reviewer appreciated the agency's prompt resolution of issues at their property. Finally, one reviewer thanked Harry Rouse for his hard work and professionalism.
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