Business Details
Trusted Property Letting & Management Services in West Cornwall
Richards Antony has established itself as West Cornwall's leading independent letting and management agency. With over 250 properties under management across Penzance, St Just, St Ives, Hayle, and Marazion, our team combines industry qualifications with intimate local knowledge to deliver exceptional property solutions. We specialise in full property management, tenant screening, and tailored services that prioritise landlords' investment returns while maintaining strict compliance with legislative requirements. Our professional approach encompasses comprehensive valuations, strategic marketing through national platforms like Zoopla, and meticulous inventory management supported by photographic evidence.The business maintains strong relationships with trusted local tradespeople for property maintenance and operates under The Dispute Service for deposit protection. Our commitment to transparency is demonstrated through clear fee structures with no hidden charges, while our team's expertise in legislative compliance ensures properties meet EPC standards, gas safety regulations, and electrical installation requirements. This combination of professional rigour and local insight has earned us consistent recommendations from landlords seeking reliable property management solutions.
Services
Property Management
Tenant Screening
Rent Collection
Inventory Services
Compliance Support
Valuation Services
Maintenance Coordination
Highlights and features
- We hold industry qualifications and manage over 250 properties locally
- Our team provides tailored services to meet individual property requirements
- We implement thorough tenant screening through external referencing agencies
- Our local knowledge covers optimal pricing and trusted tradespeople networks
- We maintain full compliance with legislative requirements including EPC standards
Services
Full Property Management
Our comprehensive property management service handles all aspects of rental property operations. From tenant acquisition through to ongoing maintenance coordination, we provide complete oversight including rent collection, property inspections, and compliance management. Our service includes access to trusted local tradespeople for repairs and maintenance, with costs under 200 authorised immediately while larger expenditures require landlord approval. This solution offers landlords complete peace of mind knowing their investment is professionally maintained.
Tenant Screening Service
We implement rigorous tenant screening processes using external referencing agencies to verify creditworthiness and obtain references. Our procedure includes affordability checks against income requirements, with options for guarantors when necessary. The process ensures tenants meet our strict criteria while maintaining compliance with legal requirements. This service forms part of both our full management and finders-only packages, providing landlords with reliable tenant selection backed by professional due diligence.
Compliance Management
We specialise in ensuring properties meet all current legislative requirements. Our compliance services cover EPC standards, gas safety certifications, electrical installation checks, and smoke alarm provisions. We maintain detailed records of all compliance documentation including energy performance certificates and gas safety records. Our expertise helps landlords avoid potential fines while ensuring their properties remain legally compliant and market-ready throughout the tenancy period.
Rent Collection Service
Our rent collection service includes monthly payment monitoring and arrears management. We handle all aspects of rent administration, from setting up standing orders to chasing late payments through timely communication. Collected rents are transferred to landlords' accounts less our management fees, with payments typically processed via electronic transfer within seven days. This service includes detailed financial reporting and deposit protection through The Dispute Service.
Inventory Services
We provide comprehensive inventory services documenting property condition before tenancies commence. Our detailed schedules include photographic evidence covering all fixtures, fittings, and property condition. These records serve as vital documentation for resolving disputes at tenancy end and are provided to both landlords and tenants. The inventory forms part of our standard service package for both full management and finders-only arrangements.
People
Kirsty Richards
Director
With prior experience at a major Cornish estate agency, Kirsty brings valuable industry expertise to Richards Antony. Her leadership focuses on maintaining professional standards while delivering approachable property solutions.
Jennie Richards
Property Manager
As a founding team member, Jennie provides experienced property management support. Her role involves coordinating day-to-day operations and maintaining client relationships based on her extensive knowledge of local property markets.
Christine Good
Receptionist
Joining the team in 2018, Christine serves as the primary point of contact for clients. Her role ensures smooth communication between landlords, tenants, and the property management team.
Caroline Johns
Property Manager
A Chartered Institute-qualified professional since 2012, Caroline brings specialist property management expertise. Her role involves overseeing compliance matters and tenant relations across the managed property portfolio.
Vicky Johns
Accounts Manager
Vicky manages all financial aspects of property management. Her responsibilities include rent processing, fee calculations, and maintaining accurate financial records for both landlords and tenants.
Questions
What property management services do you offer?
We provide full property management including tenant screening, rent collection, property inspections, compliance management, and maintenance coordination across West Cornwall.
How much do your services cost?
Full management costs 10% + VAT of rent received with a £60 minimum, while finders-only service equals one month's rent.
How do you screen potential tenants?
We use external referencing agencies for credit checks and reference verification, with affordability assessments and guarantor options available.
Which areas do you cover?
We specialise in Penzance, St Just, St Ives, Hayle, Marazion, and surrounding West Cornwall villages.
What compliance requirements do you handle?
We manage EPC standards, gas safety certificates, electrical inspections, and smoke alarm provisions to ensure legal compliance.
How are maintenance issues handled?
Repairs under £200 are authorised immediately, while larger expenditures require landlord approval before proceeding.