Business Details
41 Years
experience
Emergency
services
Trusted Letting and Property Management in South Devon
Devon Rose is an independent, family-run lettings and management company established in 1985, serving South Devon. Our focus on rental properties provides a unique perspective, combining traditional values of honesty and integrity with modern expertise. We are fully licensed by ARLA Propertymark, ensuring compliance with all regulations and legislation. Our team's ongoing training and qualifications, including ARLA membership, guarantee a professional and knowledgeable service. With over 580 properties managed and a strong local presence, we prioritise long-term relationships with landlords and tenants.Our services include property marketing, tenant referencing, and 24/7 out-of-hours management. We pride ourselves on transparency, offering tailored solutions for landlords and a stress-free experience for tenants. Our commitment to community and environment reflects our dedication to sustainable practices. Customer satisfaction is central to our operations, evidenced by our membership in The Property Ombudsman Scheme. We provide comprehensive support from property valuation to tenancy management, ensuring a seamless process for all clients.
Services
Property Letting
Tenant Referencing
Rent Collection
Property Management
Energy Efficiency Advice
EPC Certificates
Gas Safety Checks
Inventory Services
24/7 Emergency Support
Landlord Consultation
Details
- Year established: 1985
Highlights and features
- We are ARLA Propertymark licensed, ensuring regulatory compliance and industry expertise.
- Our 24/7 out-of-hours service provides emergency support for landlords and tenants.
- Client Money Protection guarantees secure financial handling of rental payments.
- Over 580 properties managed with tailored management packages for individual needs.
- Local knowledge of South Devon's property market ensures effective lettings and management.
Associations and certifications
- ARLA Propertymark
- Client Money Protection
- The Property Ombudsman Scheme
What people say
Professional service
Prompt repairs
Friendly team
Stress-free process
Local expertise
Services
Property Letting
Devon Rose offers comprehensive property letting services, specialising in rental market expertise. We market properties on national portals like Rightmove and Zoopla, ensuring maximum visibility. Our tenant referencing process guarantees qualified occupants through HomeLet checks, providing landlords with security and peace of mind.
Tenant Referencing
Our tenant referencing service includes identity verification, credit checks, and landlord references via HomeLet. This rigorous process ensures reliable tenants while complying with legal requirements. We handle all documentation, offering landlords confidence in tenant suitability and financial stability.
Fully Managed
The Fully Managed service covers all aspects from marketing to rent collection. We conduct routine property visits, arrange repairs with approved contractors, and provide monthly financial statements. This package includes 24/7 emergency support, ensuring landlords experience minimal involvement and maximum returns.
Energy Efficiency Advice
Devon Rose provides expert guidance on improving property energy efficiency. We arrange EPC assessments and advise on cost-effective upgrades to meet regulations. Our recommendations help landlords enhance property value while reducing tenants' energy bills through practical, compliant solutions.
Inventory Services
Our detailed inventory services include condition reports and photographic records before tenancies. We conduct check-in and check-out procedures to prevent disputes, ensuring accurate documentation of property status. This protects both landlords and tenants through transparent, legally compliant processes.
People
Julie Spayne
Director
Julie Spayne has led Devon Rose since 2007, bringing over 30 years of property experience. Her focus on ARLA compliance and tenant satisfaction has driven the company's growth to manage 580+ properties. Julie's hands-on approach ensures exceptional service for landlords and tenants alike.
Nick Spayne
Director
Nick Spayne co-owns Devon Rose with Julie, contributing extensive property management expertise since 2007. He oversees operational efficiency and strategic growth, maintaining the company's reputation for reliability. Nick's commitment to local community initiatives strengthens client relationships across South Devon.
Questions
What areas do Devon Rose cover?
We operate across South Devon, including Dawlish, Teignmouth, Exeter, Torbay, and surrounding villages like Cockwood and Shaldon.
Are there any hidden fees?
All fees are transparently listed, including service charges and statutory compliance costs. No hidden fees apply to our letting or management services.
How quickly are properties let?
Our average time to let is 28 days, leveraging national portals and local market knowledge to secure qualified tenants efficiently.
What tenant checks are performed?
We conduct HomeLet referencing, including credit checks, identity verification, and previous landlord references to ensure reliable tenancies.
Do you offer 24/7 emergency support?
Yes, our out-of-hours service handles urgent maintenance issues and tenant concerns 24/7 throughout the year.
How are rent payments handled?
Rent is collected monthly and remitted to landlords, with detailed statements provided. We manage arrears through established debt recovery processes.
