Let's make your moving experience exceptional.
Welcome to Chase Buchanan, a trusted estate and letting agent with a rich history of providing exceptional property services across the South West of England and South West London.
Our Story
For close to 30 years, Chase Buchanan has been dedicated to delivering unparalleled property experiences. Founded in 1994 with a single branch on York Street in Twickenham, our business has grown to encompass 14 offices, establishing ourselves as a market leader in sales, lettings, and concierge services. Today, we operate independently as part of the Campions Group, retaining our unique identity while benefiting from the group's national network and technological infrastructure.
Our Values Drive Exceptional Results
At Chase Buchanan, we pride ourselves on combining a personal approach with cutting-edge technology to consistently achieve the best results for our customers. With a 97% recommendation rate, we continually invest in our people, ensuring they receive regular training and qualifications to stay ahead of the curve in an ever-evolving property landscape. Our professional team is dedicated to delivering exceptional service, driven by a passion for doing things right in our industry.
Professional to the Core
Knowledge, professional development, and adherence to industry standards are paramount to our success. Our team is well-versed in property issues, receiving ongoing training and qualifications to ensure they stay up-to-date with the latest regulations and best practices. As proud members of NAEA Propertymark, Arla Propertymark, The Property Ombudsman (TPO), The Property Ombudsman Lettings (TPO), and Tenant Deposit Scheme, we offer our customers reassurance and peace of mind, knowing they are in safe hands.
Community Matters
At Chase Buchanan, we believe in giving back to our community. We encourage our team to participate in local charity fundraisers and community projects, raising tens of thousands of pounds for good causes over the years. Each branch selects a local charity to support annually, enabling us to spread our fundraising efforts and contribute to a wide range of organisations.
How Can We Help?
Whether you're looking to buy, sell, let, or rent property, our expert team is dedicated to guiding you through the process. From free, no-obligation valuations to tailored landlord services, we're committed to making your moving experience exceptional.
Overall Experience
The overall experience with Kavanaghs estate agents is positive, with most reviewers praising their professionalism, communication, and helpfulness.
Positive Aspects
- Excellent communication and support throughout the buying or selling process
- Friendly, professional, and competent staff, with several reviewers mentioning specific staff members who went above and beyond
- Good advice and guidance during tricky negotiations
- Efficient and proactive in resolving problems that arose during the process
- Several reviewers praised the seamless service and the ability to get in touch with someone when needed
Negative Aspects
- A few reviewers had poor experiences, citing issues with communication, professionalism, and responsiveness
- Some reviewers felt that the agents were not proactive enough in resolving issues, such as repairs and maintenance
- One reviewer had a particularly bad experience, citing filthy conditions when moving in and difficulties getting their deposit back
- A few reviewers felt that the agents did not provide adequate support during the buying or selling process
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