Business Details
19 Years
experience
Emergency
services
Trusted Real Estate Agents in Kidderminster
Established in 2007, J E Property Management is a family-run letting agency based in Kidderminster, Worcestershire. Owned and operated by Jeanette Hambrey and James Ellis, we specialise in rental property management for landlords and tenants across Kidderminster and surrounding areas. Our approach combines personal service with professional expertise, offering tailored advice on property investments, tenant placement, and maintenance solutions. We maintain strong relationships with local tradespeople to ensure prompt, high-quality repairs and compliance with safety regulations. Our fee structure includes competitive rates for full management services and tenant-finding options, with discounts for landlords with multiple properties.We prioritise transparency, holding memberships in government-approved Client Money Protection and Property Redress Schemes. Our in-house maintenance team and rigorous tenant referencing process aim to minimise void periods and ensure long-term tenancies. We provide out-of-hours support for emergencies, reflecting our commitment to client satisfaction. With extensive local market knowledge, we match tenants to properties based on individual needs while advising landlords on optimal rental strategies. Our reputation for flexibility and reliability has been built through consistent, hands-on management by the company directors.
Services
Property Management
Tenant Placement
Maintenance Coordination
Rental Valuations
Portfolio Building
Details
- Year established: 2007
Highlights and features
- We offer a personal service unique to any other letting agency
- Our in-house maintenance team ensures prompt, high-quality repairs
- Available 24/7 for tenant emergencies and property viewings
- Flexible approach accommodating specific landlord requirements
- Members of government-approved Client Money Protection and Property Redress Schemes
Associations and certifications
- Client Money Protection (CMP)
- Property Redress Scheme (PRS)
Services
Property Management
Our full management service covers rent collection, maintenance coordination, and tenant communication. Landlords benefit from quarterly property inspections and categorisation of tenants based on conduct. We handle all aspects of tenancy administration while ensuring compliance with legal requirements.
Tenant Placement
We match tenants to properties based on individual needs, using a waiting list of pre-vetted applicants. The process includes credit checks, reference verification, and accompanied viewings. Our goal is to secure reliable tenants who will maintain properties to a high standard.
Maintenance Coordination
Emergency repairs are prioritised with immediate action for issues like burst pipes. We coordinate with trusted local contractors for gas, electrical, and general maintenance. Landlords may use our discounted tradespeople network or appoint their own qualified professionals.
Rental Valuations
We provide accurate rental valuations considering location, property condition, and local market trends. Our directors offer free advice on investment properties, including purchase negotiations and rentability assessments for new landlords joining our portfolio.
Tenant Finder Service
This service includes property advertising, viewings, and tenancy agreement preparation for landlords managing their own properties. For 500+VAT, we handle marketing through Rightmove and On The Market, plus inventory creation and contract drafting.
People
Jeanette Hambrey
Director
Co-founder with extensive rental industry experience, Jeanette focuses on high standards and customer satisfaction. Her leadership has grown the business through a commitment to flexible, approachable property management services.
James Ellis
Director
Joined in 2008, James brings property portfolio expertise and expansion drive. He advises landlords on investment purchases and negotiates property acquisitions, contributing to the company's growth and service excellence.
Ryan Nicolson
Electrical Contractor
Director of Blueco Electrical, Ryan provides electrical safety compliance and smart home installations. His services include EICR reports, EV charging points, and proactive maintenance for our managed properties.
Richard Monger
Plumbing Contractor
Owner of RPM Plumbing & Heating, Richard offers gas safety services and emergency repairs. His Worcester Bosh accreditation and large engineering team ensure priority response for our landlords' properties.
Questions
What fees do you charge landlords?
Full management starts at 9%+VAT, with tenant finder service from £500+VAT. Multi-property discounts available.
How quickly do you find tenants?
Using our waiting list of pre-approved tenants, we typically secure placements within one month.
Do you offer 24/7 emergency support?
Yes, we provide out-of-hours assistance for urgent property issues like plumbing failures.
What protection schemes do you belong to?
We're members of Client Money Protection (CMP007590) and Property Redress Scheme (PRS001956).
Can I use my own contractors?
Yes, landlords may appoint qualified professionals while benefiting from our maintenance coordination.
How are rent increases handled?
Discussed during tenancy, with formal notice periods and market value assessments provided.
