MRC Estate & Letting Agents

From the start, Tony took the time to understand my requirements and recommended a property that perfectly matched what I was looking for when it came up. He was nothing short of personable, professional, and so helpful throughout. With Tonys advice and help, my offer was accepted shortly after, and he kept me fully informed at every stage of the process. He consistently went above and beyond to answer any questions I had, making the experience smooth and stress free. I would recommend Tony to anyone and will definitely work with him and MRC again in the future.

I have been a tenant of MRC since 2019. Initial application was extremely professional and pleasant and made me feel welcome in their office.

As someone else pointed out, they do inspections every 6 months and are thorough in doing so, but always courteous and polite. As I have pets in the property, they cannot enter my home without me being there because otherwise I would trust them to inspect without my presence.

Whenever I have had maintenance issues (which was only two or three times in four years as they keep on top of all checks and always ask of any issues at inspections), it was resolved promptly.

MRC restored my faith in letting agencies.

Thank you to all the team. Happy to be a tenant with you guys.

Stephen

Great organisation, Danielle did the viewing with me took her time, showed me the rooms she was very friendly. Danielle and Katie were both very helpful and answered all my questions!

It took a while for the landlord to accept the repairs but when Graham came out to do them he was polite and respectful and done them all to a good quality big thank u

In general, I have been happy with MRC because they always respond to my questions in a timely manner and always try to help when they can.

MRC have been managing my portfolio for 18 years now and have worked tirelessly on my behalf to ensure the quality of tenants and maintenance. They always ensure any maintenance undertaken is absolutely necessary and is competitively priced.

I was lucky to have landed with the best agent Katie at MRC who helped massively throughout the whole process. From the very beginning Katie was very professional, kind and friendly I felt very comfortable and was able to ask all questions I had big or small. The whole process was very straightforward She was amazing!
Would 100% recommend.
Plus we got a nice little move in box with some treats which was just the icing to the cake after the amazing service she provided.
Thank you!

We have rented with MRC for 12 years in which we have occupied two properties.

It has been a good and reassuring experience throughout.

Any enquiry we had were dealt with and handled to a high standard. MRC carry out 6 monthly inspections which are handy when you have any issues. I have give permission for MRC to enter the property when we're unavailable to be present and this has been reassuring for us due to the level of trust we have between agency and tenant. This being said, it is the main reason for the 5 star review.

Contractors who work for MRC have completed jobs to a high standard. (Plumbers & carpet man).

Thank you for the service you have provided and it has been a pleasure to raise our family in the property. As we leave rental life and begin a mortgage one, I am happy to not have to do a quick clean up before the inspections , despite this, the inspections have always felt like a friend coming round.

Thanks MRC....Daniel, Russel,Ricky,Mike and everyone else.

Unable between February and August to find new student tenants for our large 8 bed house in Hull, we approached MRC for help. Their response has been excellent. Within the short space of 2 months the MRC staff have been extremely helpful, professional and effective - removing all the stress from us and managing the journey from advising us on marketing the property, finding and 'persuading' suitable tenants of the property's potential, drawing up contracts, managing contractors to complete the minor repairs needed and preparing a detailed inventory prior to the tenants occupying the house. In the beginning, Jo and Danielle were brilliant in keeping us informed by phone and email during every step of the marketing process. Their knowledge of the local market and their assessment of our possible outcomes proved very accurate, and we are very pleased that we followed their very helpful and friendly advice. Russ Flanaghan was an enormous help to us on site, working very closely with us to identify areas that would benefit from improvement and he managed contractors into the property at a moment's notice to rectify any issues that cropped up. He listened carefully to Tenant comments and communicated them to us very quickly and efficiently together with speedy contractor quotes to ensure that these tenant priorities were addressed quickly by us in order to help secure the Tenancy. Thank you also for a very thorough Inventory with lots of photographic evidence. We now have a signed contract and tenants who will hopefully find themselves well looked after by MRC. We feel we know and trust the MRC staff well already. Any call from us to Russ or the MRC staff in the office has been answered without fail and without delay during the whole process with office staff helping us to resolve any query we had. We have confidence that MRC will manage the property on our behalf with care and professionalism and we look forward to a long and mutually beneficial relationship. Thank you everyone at MRC!