Business Details
19 Years
experience
Emergency
services
Expert Property Letting Services in Haywards Heath & Lewes
St James Lettings has been a trusted name in property letting across East, West, and Mid-Sussex since 2007. Our agency prides itself on delivering a personal and proactive service tailored to both landlords and tenants, ensuring their needs are met with professionalism and expertise. With offices in Haywards Heath and Lewes, we combine local market knowledge with a commitment to exceeding client expectations. Our team specialises in residential and commercial property management, offering bespoke solutions such as tenant find services, rent collection, and full property management. We maintain the highest industry standards through memberships in the National Approved Letting Scheme (NALS) and the Property Ombudsman scheme.Our 24/7 support system ensures landlords and tenants receive timely assistance for maintenance and emergencies. Over the past 17 years, we have built a reputation for transparency, competitive pricing, and a client-centric approach that prioritises long-term relationships. Our success is reflected in our track record, with 100% of 2022 properties let within 28 days. We are dedicated to helping landlords maximise investment returns while providing tenants with quality accommodation. Our services are underpinned by accreditations, client protection schemes, and a deep understanding of the Sussex property market.
Services
Residential Property Letting
Commercial Property Management
Tenant Find Service
Rent Collection
24/7 Maintenance Support
Details
- Year established: 2007
Highlights and features
- We have 17 years of experience in Sussex property letting since 2007.
- Our proactive service includes 24/7 support for landlords and tenants.
- We are members of the National Approved Letting Scheme (NALS).
- 100% of 2022 properties were let within 28 days.
- We offer competitive management fees with transparent pricing.
Associations and certifications
- National Approved Letting Scheme
- Property Ombudsman
What people say
Exceptionally proactive
Highly professional
Excellent Service
Sensible pricing
Personal touch
Services
Residential Property Letting
We specialise in residential property management, offering tenant find services, rent collection, and full management solutions. Our local expertise ensures properties are marketed effectively to qualified tenants. With 17 years of experience, we provide competitive fees and 24/7 support for landlords and tenants.
Commercial Property Management
Our commercial property services include tenant acquisition, lease administration, and maintenance coordination. We leverage market knowledge to maximise returns for commercial landlords. Services are tailored to property type and investment goals, supported by transparent pricing and dedicated account management.
Tenant Find Service
We identify and reference suitable tenants for residential and commercial properties. This includes marketing through online portals, in-house databases, and physical displays. Our rigorous referencing process ensures reliable tenants, with fees starting at 2.5 weeks' rent plus VAT.
24/7 Maintenance Support
Tenants receive round-the-clock assistance for urgent maintenance issues. Non-urgent requests are handled via online forms with prompt follow-up. Our proactive approach minimises downtime and ensures property standards are maintained for landlords.
Property Valuation
We offer free, no-obligation valuations to determine competitive rental pricing. Our assessments consider local market conditions, property features, and demand trends. Landlords receive tailored advice to optimise investment returns.
Questions
What areas do you cover?
We operate across East Sussex, West Sussex, and Mid Sussex from offices in Haywards Heath and Lewes.
What fees do you charge landlords?
Fees start at 2.5 weeks' rent + VAT for tenant find services, with full management from 10% + VAT monthly.
How quickly do you let properties?
100% of 2022 properties were let within 28 days using our marketing and tenant sourcing strategies.
Are you accredited by industry bodies?
Yes, we are members of the National Approved Letting Scheme (NALS) and the Property Ombudsman scheme.
What maintenance support do you provide?
We offer 24/7 emergency support and handle non-urgent repairs through our online reporting system.
