Business Details
16 Years
experience
Your Trusted Estate & Letting Agents in New Malden
Established in 2010, Groves Residential has become a trusted name in New Malden's property market. Our team combines over 30 years of industry experience with deep local knowledge, offering tailored services for buying, selling, letting, and renting properties. As a family-run business, we prioritise personal service while embracing modern technology to deliver efficient solutions. Our founders, David & Niki McGibbon and Dusan & Debbie Jaksic, have lived in the community for decades, understanding its schools, housing, and unique character. We maintain transparency through Client Money Protection and Propertymark accreditation, ensuring client funds are safeguarded.Recognised by The Property Ombudsman scheme, we resolve disputes professionally. With consistent year-on-year growth, we attribute our success to client satisfaction and word-of-mouth recommendations. Our motivated team goes the extra mile to meet client needs, evidenced by positive Google reviews. We provide instant online valuations and mortgage advisory services, adapting to evolving market demands while maintaining traditional values. Our office at 11 High Street remains central to serving New Malden and surrounding areas comprehensively.
Services
Property Sales
Lettings
Instant Valuations
Mortgage Advice
Client Money Protection
Details
- Year established: 2010
Highlights and features
- We have over 30 years of combined property industry experience
- Our team offers first-hand knowledge of New Malden's community and housing
- We combine traditional family business values with modern technology
- We maintain Client Money Protection for client fund security
- We've achieved year-on-year growth through client satisfaction
Associations and certifications
- The Property Ombudsman
- Propertymark
What people say
Exceptional service
Local knowledge
Professional property management
Reliable team
Accurate valuations
Services
Property Sales
We specialise in residential property sales across New Malden and surrounding areas. Our experienced team provides accurate valuations and targeted marketing strategies. With local expertise and modern technology, we ensure smooth transactions from instruction to completion.
Lettings
Our letting services cover property management and tenant placement. We conduct thorough tenant checks and maintain compliance with current regulations. Regular property inspections and prompt maintenance response ensure landlord satisfaction throughout the tenancy.
Instant Valuations
This service provides immediate property value estimates through our website. Using market data and comparable sales, we deliver accurate guidance for homeowners considering selling. The tool helps clients understand current market conditions and pricing strategies.
Mortgage Advice
Our mortgage advisory service helps clients secure suitable financing options. We connect clients with experienced advisors who compare rates from multiple lenders. This service simplifies the mortgage process while ensuring compliance with financial regulations.
Client Money Protection
We safeguard client funds through Propertymark's protection scheme. This service ensures all deposits and advance payments receive proper handling. Regular audits and segregated accounts maintain financial transparency and client confidence.
People
David McGibbon
Co-Owner
With over 30 years in property, David has lived in New Malden for 20+ years. He combines industry expertise with local knowledge to guide clients through transactions.
Niki McGibbon
Co-Owner
Niki brings extensive property experience and community understanding. She focuses on client relationships and ensures service quality across all business operations.
Dusan Jaksic
Co-Owner
Dusan contributes property expertise and strategic direction. He works closely with landlords to maximise investment returns while maintaining compliance with regulations.
Debbie Jaksic
Co-Owner
Debbie specialises in lettings and property management. She ensures tenant satisfaction while protecting landlord interests through proactive maintenance and communication.
Questions
What areas do you cover?
We primarily serve New Malden and surrounding areas including Kingston Road and Newborough Green.
How long have you operated in New Malden?
We've been serving the community since opening our office in 2010.
What property services do you offer?
We provide sales, lettings, valuations, mortgage advice, and property management services.
Are you accredited?
Yes, we're registered with The Property Ombudsman and Propertymark for client protection.
How can I get an instant valuation?
Visit our website and use our online valuation tool for immediate property value estimates.
Do you offer mortgage assistance?
Yes, our mortgage advisor helps clients find suitable financing options from multiple lenders.
