Helping generations to move forward
Groves Residential is a well-established estate and letting agents office, located in the heart of New Malden. We opened our doors in 2010 and have since then built a reputation for being a highly trusted and respected agency within New Malden and the surrounding areas. Our agency is owned by two dedicated couples, David and Niki McGibbon, and Dusan and Debbie Jaksic, who together bring over thirty years of experience in the property industry. Our agency prides itself on being a traditional family business that combines the benefits of modern technology with the values of excellent customer service.
Our team is made up of highly trained, motivated, and dedicated individuals who are always ready to go the extra mile to help our clients sell, buy, let or rent their new homes. Our team's expertise and knowledge of the local area are unmatched by any other agency in the area. We understand that choosing the right estate or letting agent can be a daunting task, especially with the rise of online and hybrid companies. That's why we take great pride in the fact that our business continues to grow year on year, thanks to the support of our loyal clients and customers, and the positive word of mouth referrals we receive.
Services Offered
Groves Residential offers a range of services, including sales, lettings, property management, and property valuations. Our sales services include everything from valuing your property to marketing it and negotiating the sale. Our lettings services include finding the right tenants, collecting rent, and managing the property. Our property management services include comprehensive management of your property, including regular inspections and maintenance, rent collection, and tenant management. Our property valuations are carried out by experienced and knowledgeable valuers who use the latest market data to provide accurate and reliable valuations.
Meet The Team
David has nearly thirty years of experience in the property industry and is known for his reliability, trustworthiness, and dedication. Niki is a New Malden enthusiast and is involved in many local events and initiatives. Dusan has over thirty years of experience in the property industry and is known for his meticulous attention to detail and local knowledge. Debbie is our finance director and ensures that all payments are made on time. Clare is a dedicated and thorough property manager, while Ella has a calming personality and excellent communication skills. Halina is a long-time resident of New Malden, and her wealth of knowledge and friendly nature make her a popular member of the team. Laura is a bubbly and compassionate lettings negotiator, and Justine is a calm and positive individual who sees the positive in any situation.
Professionalism and Expertise
Groves Residential has received high praise from numerous clients for their professional and expert approach to buying, selling, and letting properties. The team is described as highly knowledgeable about local market conditions, providing fair evaluations, and keeping clients updated on progress weekly.
Tenancy and Landlord Services
The company's tenant finder service has been commended for its fast turnaround and sustainable tenancies. Landlords have praised the personalized service and quick response times of the team, particularly Ella Kurn and Laura Ogilvie.
Sales Experience
Clients who have sold properties through Groves Residential have reported a smooth and stress-free experience, with the team providing excellent communication and support throughout the process. Levi, in particular, has been singled out for his brilliant advice and efficiency.
Management and Support
The company's property management services have also received high praise, with clients appreciative of the team's professionalism, attention to detail, and proactive approach. David, Nicki, and Ella have been commended for their excellent communication and support.
Personalized Service
Groves Residential has been praised for its personalized service, with clients appreciative of the time taken to understand their needs and provide tailored advice. The team's friendly and approachable nature has also been highlighted as a significant advantage.
Recommendations
Across all reviews, landlords and property owners have unanimously recommended Groves Residential to others, citing the company's expertise, professionalism, and excellent service.
