Business Details
15 Years
experience
Emergency
services
Award-Winning Estate Agents in London SE11
Established in 2011, we are a multi-award-winning independent property management company dedicated to redefining estate agency practices. Our approach prioritises people, fostering relationships between vendors, buyers, landlords, and tenants to ensure mutual satisfaction. As a family-run business, we combine ethical practices with value for money, offering tailored services that prioritise client needs over rigid targets. Our independent status allows us to maintain flexibility while upholding a five-star customer service rating. We specialise in property management across London's SE11, SE17, SW9, and surrounding areas, serving both local and overseas clients with transparency and diligence.Our block management services incorporate cutting-edge technology for efficient communication and compliance. Regular property inspections and proactive cost-saving measures demonstrate our commitment to asset protection. Client testimonials highlight our prompt responsiveness, professional conduct, and ability to exceed expectations through personalised service. Our revolutionary Resident block management software ensures complete transparency and streamlined decision-making for leaseholders. With over a decade of experience, we continue to build upon our reputation as the most trustworthy agent in our operating areas.
Services
Property Management
Block Management
Sales
Rentals
Property Valuation
Leaseholder Representation
Service Charge Administration
Major Works Management
Right to Manage Services
Tenant Communication
Details
- Year established: 2011
Highlights and features
- We offer personable and approachable property management services
- Our team provides affordable solutions without compromising quality
- We maintain a five-star customer service rating across platforms
- Our family-run business structure ensures personal accountability
- We utilise innovative block management software for complete transparency
What people say
Incredibly professional
Prompt to respond
Excellent savings
Proactive approach
Consistent service
Services
Block Management
Our comprehensive block management service covers all aspects of residential property management. We handle maintenance, repairs, insurance compliance, and emergency response while maintaining regular communication with freeholders and leaseholders. Our proprietary Resident software ensures complete transparency through secure online access to financial records and decision-making tools.
Property Valuation
We provide accurate property valuations using local market expertise and current sales data. Our free valuation service considers property condition, location specifics, and market trends to determine realistic pricing strategies for both sales and rentals across London's competitive property market.
Right to Manage
We assist leaseholders with the legal process of transferring management responsibilities through the Commonhold and Leasehold Reform Act 2002. Our service covers the complete RTM process from initial consultation to establishing management companies and ensuring regulatory compliance.
Service Charge Administration
Our financial management covers service charge collection, budget forecasting, invoice processing, and annual account preparation. We implement strategic financial planning to maintain property value while ensuring cost efficiency through competitive tendering and expenditure analysis.
Tenant Communication
We facilitate prompt maintenance reporting and property updates for tenants through dedicated online portals. Our responsive communication system ensures timely resolution of issues while maintaining professional standards in landlord-tenant relations across our managed properties.
Questions
What areas do you cover?
We operate across London's SE11, SE17, SW9, SW16, SW4, SW12, SW11, SE5, SE22, SE23, SE15, SE13, SE3, SE10, SE7, and SE4 districts.
Do you offer emergency services?
Yes, our block management service includes emergency response and out-of-hours support for urgent property issues.
How can tenants report maintenance issues?
Tenants can report maintenance problems through our dedicated online portal accessible via the Homewood Homes website.
What is your approach to property management?
We combine modern technology with personal service, using our proprietary Resident® software for transparency while maintaining ethical practices and value for money.
Are you an accredited agency?
We are an independent agency with a five-star customer service rating, though we currently hold no formal industry accreditations.
How do you handle major property works?
We manage major works through competitive tendering, leaseholder consultation, and strict adherence to Section 20 procedures while ensuring regulatory compliance.
