Our Vision
Oaks Estate Agents & Letting is a dedicated team of experienced professionals passionate about empowering our clients and making their property journeys seamless and enjoyable. We believe in building strong, personal relationships with our clients, understanding their unique needs and aspirations. We're committed to offering transparency, accessibility, and unparalleled professionalism throughout the entire process.
Who We Are
Oaks was founded on the principle of providing exceptional customer service and exceeding expectations. Our team comprises highly skilled and dedicated individuals with extensive experience in the South London property market. We combine our intimate local knowledge with advanced technology and market expertise to deliver the best possible outcomes for our clients.
Our Services
We offer a comprehensive range of services to cater to all your property needs, including:
Buying & Selling
- Market appraisal and valuation
- Expert negotiation and sale/purchase agreements
- Transparent communication and progress updates
- Access to a wide network of buyers and sellers
- Comprehensive legal and financial guidance
Letting & Renting
- Tenant screening and referencing
- Competitive rental valuations
- Rent collection and payment management
- Property management services
- Comprehensive legal and taxation guidance
Additional Services
- Mortgage calculators and valuation services
- Area guides and local knowledge sharing
- Dedicated team of experienced professionals to support you every step of the way
What Sets Us Apart
- Integrity and transparency: We prioritize honesty, open communication, and ethical practices.
- Personal touch: We take the time to understand your unique needs, aspirations, and goals.
- Expertise and experience: Our team has extensive knowledge of the local market and industry trends.
- Client-focused approach: We are dedicated to providing personalized attention and responsive communication throughout the process.
Our Values
- Integrity and transparency
- Client-centricity
- Professionalism and expertise
- Personal and responsive communication
- Building lasting relationships with our clients
Overall Experience
The reviewers have had an overwhelmingly positive experience with Oaks Estate Agents, with many praising the team's professionalism, efficiency, and exceptional customer service.
Team Members
Several team members were highlighted for their excellent service, including James, Pav, Rayaan, Samyul, Monika, Michael, Sol, Karise Christie, Will Johnson, Kane, Joey Abreu, Gabriel, and the MD Gabriel.
Strengths
The agents' strengths include their ability to find tenants and buyers quickly, their knowledge of the local area and market, their attentiveness to clients' needs, and their efforts to ensure a smooth and stress-free process. They were also commended for their prompt communication, chasing solicitors, and keeping clients updated throughout the process.
Weaknesses
One reviewer had a negative experience with the letting team, citing poor communication and misinformation about the eviction process. However, this was countered by a later team that took over and provided better service.
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