Business Details
Trusted Estate Agents in Chertsey
Johnson & Jones is a family-owned estate agency with over 25 years of experience in residential property sales and lettings. Our team, led by Director Tracy Johnson, combines traditional expertise with modern technology to deliver personalized service tailored to clients' needs. We prioritise transparency, local market knowledge, and community relationships to ensure stress-free transactions. Our commitment to excellence is reflected in our membership of The Property Ombudsman scheme, guaranteeing impartial dispute resolution.With offices in Chertsey, we serve Chertsey, Ottershaw, Addlestone, Weybridge, and surrounding areas, offering a dedicated approach to property transactions. Our team's consistency and deep understanding of regional property dynamics ensure clients receive informed guidance at every stage. We pride ourselves on maintaining high standards through continuous professional development and adherence to ethical practices.
Services
Property Valuation
Residential Sales
Lettings Management
Tenant Referencing
Rental Market Analysis
Property Viewings
Sales Negotiation
Landlord Support
Highlights and features
- 25+ years of local property market expertise
- Consistent team with deep community relationships
- Proven track record in residential property transactions
- Member of The Property Ombudsman scheme for impartial dispute resolution
- Personalised service combining traditional values with modern technology
Associations and certifications
- The Property Ombudsman
What people say
Excellent service
Knowledgeable staff
Smooth process
Proactive updates
Highly recommended
Services
Residential Property Sales
Our residential property sales service specialises in achieving optimal prices through strategic marketing and local market expertise. We offer professional photography, virtual tours, and targeted advertising to maximise property exposure. Our team provides regular market updates and negotiation support throughout the transaction process.
Lettings Management
Comprehensive lettings management covers property preparation, tenant sourcing, and ongoing landlord support. We conduct thorough tenant referencing, handle maintenance requests, and ensure compliance with current rental legislation. Our service includes regular property inspections and transparent financial reporting.
Property Valuation
Accurate property valuations combine comparative market analysis with local expertise to determine realistic pricing strategies. Our qualified surveyors assess property condition, location factors, and current market trends to provide data-driven recommendations for both sales and rental purposes.
Tenant Referencing
Professional tenant referencing service verifies financial stability, rental history, and employment details to ensure reliable occupancy. We use standardised assessment criteria to protect landlords' investments while maintaining compliance with fair housing regulations and data protection requirements.
Rental Market Analysis
Detailed rental market analysis provides landlords with evidence-based pricing recommendations. Our reports consider property specifications, local amenities, and current market demand to optimise rental income potential while maintaining tenant appeal.
People
Tracy Johnson
Director
With over 25 years of experience in residential property, Tracy Johnson leads our team with expertise in sales and lettings. Her commitment to client satisfaction and market knowledge ensures successful property transactions.
Craig Murray
Manager
As experienced manager, Craig oversees property valuations and sales negotiations. His local market knowledge and client-focused approach have earned consistent praise from buyers, sellers, and industry peers.
Linda Willox
Accounts Manager
Linda manages all financial operations with precision, ensuring transparent transactions and compliance with accounting standards. Her expertise supports seamless property deals and landlord financial management.
Mandy Guyon
Accounts
Mandy handles property transaction accounting with meticulous attention to detail. Her role ensures accurate financial processing for all sales, lettings, and management activities.
Questions
What areas do you cover for property sales and lettings?
We operate primarily in Chertsey, Ottershaw, Addlestone, and Weybridge, with extensive knowledge of the Surrey property market and surrounding areas.
How do you determine property valuation?
Our valuations combine comparative market analysis, recent sales data, and property-specific factors to provide accurate, realistic pricing recommendations.
What support do you offer landlords?
We provide comprehensive landlord support including property management, tenant referencing, rent collection, and maintenance coordination with regular property inspections.
How do you market properties for sale?
Properties receive professional photography, virtual tours, and targeted advertising across major property portals, social media, and our local office display.
Are your fees transparent?
Yes, we provide clear fee structures upfront with no hidden charges, ensuring complete transparency throughout the property transaction process.
Do you offer online property management tools?
Our mobile app provides property alerts, virtual tours, and office navigation, with online portals for landlords to track rental payments and property status.
