Business Details
10 Years
experience
Emergency
services
Expert Property Management Services in London
Founded in 2016 by Sarah Fisher, MIH Property Management has grown to a team of 18 professionals dedicated to delivering exceptional property management services across London and the Home Counties. Our approach combines industry expertise with a commitment to transparency, ensuring clients receive pragmatic advice and proactive solutions tailored to their needs. We prioritise client satisfaction through clear communication, innovative problem-solving, and a focus on long-term value for residential and commercial properties. Our teams extensive experience, supported by advanced technology like Qube software, enables us to manage properties efficiently while maintaining compliance with regulations such as Health and Safety and Data Protection. As members of ARMA and adherents to RICS standards, we uphold the highest levels of professionalism and accountability.Client testimonials consistently highlight our responsiveness, ability to resolve complex issues, and dedication to fostering community spirit in managed properties. Our values of fairness, integrity, and continuous improvement underpin every decision we make, ensuring buildings remain well-maintained and investments protected. With a client-centric ethos, we work collaboratively with owners, tenants, and suppliers to deliver results that align with individual and collective goals. Our track record of transforming neglected properties into well-managed assets demonstrates our commitment to excellence. By focusing on people rather than just buildings, we build lasting relationships that reflect our passion for property management.
Services
Block Management
Commercial Property Management
Residential Property Management
Insurance Management
Lease & Legal Support
Details
- Year established: 2016
Highlights and features
- We offer over 20 years of combined team experience in property management.
- Our proprietary Qube software streamlines property management tasks.
- We are members of the Association of Residential Managing Agents (ARMA).
- Clients praise our 24/7 accessibility during office hours.
- We guarantee transparent communication and no hidden fees.
Associations and certifications
- Association of Residential Managing Agents (ARMA)
- Royal Institution of Chartered Surveyors (RICS)
- Financial Conduct Authority (FCA)
What people say
Fantastic job
Fast communication
Proactive solutions
Excellent service
Highly recommend
Services
Block Management
Our block management service ensures residential and commercial properties are maintained to the highest standards. We handle repairs, maintenance, and communal area upkeep while fostering positive relationships between stakeholders. Clients benefit from cost-effective solutions and transparent communication.
Commercial Property Management
We manage commercial properties including offices, retail spaces, and warehouses, focusing on compliance, tenant satisfaction, and long-term value. Our services include rent reviews, lease negotiations, and strategic development planning to maximise returns.
Residential Property Management
Our residential management covers landlord-tenant relations, emergency repairs, and financial oversight. We streamline property operations, ensuring landlords enjoy passive income while tenants receive responsive support and well-maintained living spaces.
Insurance Management
We negotiate competitive insurance policies for buildings, engineering, and liability while assisting with complex claims. Our industry relationships ensure comprehensive coverage at cost-effective rates without compromising protection.
Lease & Legal Support
We review leases, draft handbooks, and interpret legal obligations to ensure compliance. Our team resolves disputes and implements rules fairly, balancing tenant needs with property management requirements.
People
Sarah J Fisher
Managing Director
Sarah founded MIH Property Management in 2016 with a vision to transform property management through transparency and innovation. Her leadership drives the companys client-focused ethos and operational excellence.
Candice Fisher
Director of Operations and Human Resources
Candice oversees daily operations and team development, ensuring MIH maintains high service standards. Her strategic approach to HR fosters a collaborative culture aligned with client needs.
Richard Townsend
Finance Director
Richard manages financial strategy and compliance, bringing expertise in property accounting. He ensures transparent budgeting and cost-effective management of client funds.
Matthew Sparrowhawk
Director of Property Management
Matthew leads property management operations, combining technical knowledge with client relations. His focus on proactive maintenance and stakeholder engagement enhances property value.
Demi Johnson
Executive Property Manager
Demi manages day-to-day property activities, ensuring swift issue resolution and tenant satisfaction. Her hands-on approach reflects MIHs commitment to responsive, personable service.
Questions
What areas do you serve?
We manage properties across London, including Barnet, Westminster, and Kensington, as well as the surrounding Home Counties.
Do you offer emergency services?
Yes, we provide swift emergency response for residential and commercial properties during office hours.
How do you handle tenant disputes?
We mediate disputes fairly, using our expertise to find solutions that respect both landlord and tenant interests.
Are your fees transparent?
Absolutely. We operate with no hidden fees, providing clear breakdowns of all costs upfront.
What accreditations do you hold?
We are members of ARMA and adhere to RICS standards, ensuring professional excellence and compliance.
How do you ensure property compliance?
We monitor regulations like Health and Safety and Data Protection, ensuring properties meet all legal requirements.