Business Details
16 Years
experience
Trusted Letting Agents in Crawley
Knights Property is a full-service residential lettings specialist with over 50 years of combined experience operating across Surrey and Sussex. Established in 2010, we pride ourselves on delivering first-class service through meticulous tenant screening, innovative marketing strategies, and comprehensive compliance with evolving legislation. Our team of Propertymark-qualified professionals is dedicated to creating long-lasting, hassle-free tenancies, ensuring landlords maximise income while minimising costs.With an average tenancy length of over 38 monthssignificantly exceeding regional averageswe offer tailored solutions for landlords, tenants, and investors. Our commitment to transparency, continuous professional development, and client-centric service has earned us recognition as a top 5% agent by Rightmove and numerous industry awards. We combine deep local market knowledge with a passion for excellence, providing expert guidance from property acquisition to management.
Services
Property Letting
Property Management
Landlord Mentorship
Compliance Services
Investor Consultancy
Details
- Year established: 2010
Highlights and features
- Over 50 years combined experience in local property markets
- Propertymark-accredited professionals ensuring industry-leading standards
- Average tenancy length of 38+ months (18 months above regional average)
- Free Landlord Mentorship programme for novice and experienced investors
- Proven compliance expertise with evolving lettings legislation
Associations and certifications
- Propertymark
What people say
Exceptional professionalism
Prompt issue resolution
Excellent tenant screening
Transparent communication
Market expertise
Services
Property Letting
Our property letting service specialises in matching landlords with high-quality tenants through rigorous screening processes. We leverage advanced marketing strategies and Rightmove's top 5% rated platform performance to achieve faster lettings. With an average tenancy duration of 38 months, we reduce void periods and turnover costs for property owners across Surrey and Sussex.
Property Management
Comprehensive property management covers maintenance coordination, compliance monitoring, and tenant relations. Our Propertymark-qualified team ensures adherence to evolving legislation while maintaining property standards. Regular inspections and proactive issue resolution protect asset value and landlord interests throughout the tenancy lifecycle.
Landlord Mentorship
The free Knights Landlord Mentorship programme provides tailored investment advice for novice and experienced landlords. We offer market analysis, acquisition strategy, and compliance guidance to optimise returns. Our service includes access to pre-approved contractors and specialist advisors to streamline property investment processes.
Compliance Services
Our compliance experts ensure full adherence to private rented sector regulations, including electrical safety standards and smoke alarm requirements. With team members holding FARLA/MARLA qualifications, we provide ongoing legislative updates and documentation management to protect landlords from legal risks and financial penalties.
Investor Consultancy
We assist property investors with market entry strategies, portfolio diversification, and yield optimisation. Our consultancy service covers property selection, financing options, and tax-efficient structures. With in-depth local market knowledge, we identify growth opportunities in Surrey and Sussex's dynamic property markets.
People
Mark Halsey
Managing Director
With 24 years' experience in property sales and lettings, Mark founded Knights in 2010 after rising from trainee to area director. He holds an MARLA qualification and specialises in strategic business development, ensuring operational excellence and client satisfaction across the company's services.
Ross Gardner
Director
A qualified FARLA professional with 20 years' industry experience, Ross co-founded Knights in 2012. He leads compliance initiatives and developed the award-winning Landlord Mentorship programme. His expertise in legislative matters protects clients from emerging regulatory risks.
Phillipa Shoults
Lettings and Property Manager
MARLA-qualified since 2017, Phillipa manages property portfolios with a focus on tenant relations and maintenance coordination. Her five years at Knights have strengthened client retention through personalised service and efficient problem resolution.
Chloe Longhurst
Property Manager
Joining Knights in 2024, Chloe brings insolvency industry property management experience. She is pursuing MARLA qualifications while applying her asset management expertise to enhance portfolio performance and client satisfaction.
Questions
What areas do Knights Property cover?
We operate across Surrey and Sussex, including Crawley, Horley, Redhill, Reigate, Horsham, and East Grinstead, with expertise in both urban and rural markets.
How does Knights ensure quality tenants?
Our rigorous screening process includes credit checks, employment verification, and reference validation to ensure reliable, long-staying tenants for property owners.
What compliance services do you offer?
We manage electrical safety certificates, gas safety checks, and legislative updates to ensure full compliance with private rented sector regulations.
Can investors access mentorship services?
Yes, our free Landlord Mentorship programme provides investment guidance, market analysis, and acquisition strategy for novice and experienced property investors.
How do you handle property maintenance?
We coordinate proactive maintenance through trusted contractors, addressing issues promptly while keeping landlords informed throughout the process.
What fees do tenants pay?
We follow ARLA Propertymark guidelines for transparent fee structures, with details available on our website or through direct consultation with our team.
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