Passionate About Property, Committed To Service
At Lines & James, we are a family-run, friendly, and professional lettings and sales agent with an excellent reputation for service in Horsham. With a lifetime of property experience and nearly 20 years of letting and selling homes in Horsham, we have the skills and expertise to advise you on how to show your property to its best advantage.
Our Philosophy
Our philosophy is simple: we are passionate about property and committed to service. We believe in professionalism, honesty, service, openness, and hard work. Our traditional approach ensures that we go the extra mile to provide exceptional service to our clients. We are dedicated to both lettings and sales, and our reputation is everything to us.
Our Services
We offer a comprehensive range of services to meet the needs of our clients. Whether you are buying, selling, or renting a property, our experienced team will guide you through every step of the process. Our services include:
- Independent mortgage advice
- Free market appraisals
- Property sales
- Lettings management
- Landlord fees
- Top tips for landlords
- Tenant services
Testimonials
We take pride in the excellent service we provide to our clients. Here's what some of our satisfied clients have to say:
"Thank you so much for all your work on the sale. All the team at Lines & James have been fantastic ever since I started letting Bowes Close 18 years ago." - Miss J Williams, Landlord & Vendor
"I would like to take this opportunity of thanking Lines and James for your excellent service over the years and would have no hesitation in using your services again if the occasion should arise in the future." - Mr J Smith, Landlord
Why Choose Us
At Lines & James, we are committed to providing exceptional service to our clients. We are passionate about property and dedicated to delivering results. Our local team has a wealth of knowledge about the area and is dedicated to providing a personal and professional service to each and every client.
Fundraising & Events
We are proud to be involved in the local community and participate in fundraising and events throughout the year. Our involvement in the community is an integral part of our business, and we are committed to making a positive impact on the areas we serve.
Excellent Customer Service
The reviewers consistently praise the excellent customer service provided by Lines and James. They describe the team as "superb, " "professional, " "efficient, " and "friendly." The staff are commended for their prompt response to queries and issues, with many reviewers mentioning that their calls were answered or returned within minutes.
Knowledge and Expertise
The reviewers appreciate the wealth of knowledge and expertise possessed by the Lines and James team. They are described as "very knowledgeable" and "informed, " with a deep understanding of the local area and the rental process.
Efficient and Reliable
The team at Lines and James are praised for their efficiency and reliability. Reviewers mention that issues are dealt with quickly and resolved efficiently, with some mentioning that problems were resolved within hours or even minutes.
Personal Touch
Several reviewers comment on the personal touch provided by the Lines and James team, describing them as "caring, " "empathetic, " and "friendly." The team is commended for going above and beyond to help tenants and landlords, providing a personalized and supportive service.
Trusted and Recommended
The overwhelming majority of reviewers highly recommend Lines and James to others, praising their trustworthiness, professionalism, and expertise. Many reviewers state that they would not hesitate to use the company again or recommend them to friends and family.
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