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Business Details
26 Years
experience
Your Trusted Real Estate Partner in Horsham
Lines and James was established in 2000 through the merger of two respected agencies, now led by Patricia James. With over two decades of combined experience, we manage more than 450 properties across Horsham and surrounding areas, prioritising exceptional service and a deep passion for property. Our team, rooted locally, operates from a Grade II listed building on Worthing Road, embodying professionalism, honesty, and dedication. As members of ARLA, NAEA Propertymark, The Property Ombudsman, and the Tenancy Deposit Scheme, we uphold rigorous standards, ensuring transparency and trust.

We specialise in matching quality properties with responsible tenants, offering tailored services including lettings, sales, and fully managed property solutions. Our reputation, built on repeat business and referrals, reflects our commitment to excellence in every transaction.
Services
Lettings Sales Property Management Tenant Find Rent Collection Fully Managed Service Landlord Fees Tenant Support Market Appraisal Rental Valuation
Details
  • Year established: 2000
Highlights and features
  • We have over 20 years of experience in Horsham's property market.
  • Our locally based team offers in-depth knowledge of the area.
  • We prioritise professionalism, honesty, and transparent communication.
  • Membership of leading industry bodies ensures adherence to strict standards.
  • Tailored services for landlords, including fully managed property solutions.
Associations and certifications
  • ARLA
  • NAEA Propertymark
  • The Property Ombudsman
  • Tenancy Deposit Scheme
  • Safe Agent
What people say
Excellent service Quickly resolved issues Professional team Trusted reputation Thorough applicant assessment
Services
Residential Lettings
Lines and James offers comprehensive residential lettings services, connecting landlords with quality tenants. We market properties through major portals, conduct viewings, and ensure compliance with legal requirements. Our local expertise guarantees a streamlined process tailored to individual needs.
Sales Service
Our sales service combines market knowledge with professional marketing to achieve optimal property valuations. We provide guidance on presentation, handle viewings, and facilitate smooth transactions, ensuring client satisfaction from listing to completion.
Fully Managed Service
This service covers all aspects of property management, including rent collection, maintenance coordination, and tenant communication. We conduct routine inspections and handle repairs through approved contractors, offering landlords peace of mind.
Tenant Find
We identify suitable tenants through rigorous vetting, ensuring they meet financial and referencing criteria. Our process includes compliance checks and matching tenant needs with property specifications to secure long-term tenancies.
Rent Collection
Our rent collection service ensures timely payments, handles arrears follow-ups, and provides financial reporting. We act as intermediaries between landlords and tenants, maintaining clear communication and accountability.
Questions
What services does Lines and James offer?
We provide residential lettings, property sales, and management services, including tenant sourcing, rent collection, and fully managed property solutions.
Are you a member of any professional bodies?
Yes, we are members of ARLA, NAEA Propertymark, The Property Ombudsman, and the Tenancy Deposit Scheme, ensuring adherence to industry standards.
How can I pay my rent?
Rent can be paid online through our secure payment portal, ensuring convenience and timely transactions for tenants.
What areas do you cover?
We operate primarily in Horsham, with services extending to Southwater, Crawley, and Wisborough Green.
How do you ensure property quality?
We advise landlords on presentation standards and conduct routine inspections to maintain property condition and tenant satisfaction.
Can I get a free rental valuation?
Yes, we offer free rental valuations to help landlords determine competitive market rates for their properties.