At Barton Wykes, we pride ourselves on providing a first-class experience for our clients. As an independent letting agency, we have been serving the Plymouth area for over 20 years, offering a unique service tailored to each client's individual needs. Our team of professionals is dedicated to providing an exceptional service throughout every stage of the letting process.
Our Expertise
We understand that letting a property can be a daunting task, which is why we are here to guide you every step of the way. With over 20 years of experience in the property sector, our team has the knowledge and expertise to ensure a smooth and stress-free experience for both landlords and tenants.
Our Services
At Barton Wykes, we offer a range of services designed to make the letting process as straightforward as possible. These services include:
- Rental Valuations: We can help you determine the ideal rental price for your property, taking into account local market conditions and the property's condition and location.
- Property Inspections: We carry out detailed property inspections before, during, and at the end of each tenancy to ensure the property is well-maintained and any issues are addressed promptly.
- Vetting: We thoroughly reference all tenants to ensure they are trustworthy and reliable.
- No Hidden Costs: We provide transparent fees and no hidden extras, so you know exactly what you're getting for your money.
- Out of Hours Service: We offer an out of hours service for landlords and tenants, providing a dedicated contact for any emergency situations.
Meet the Team
At Barton Wykes, we are proud to have a dedicated team of professionals who are passionate about providing exceptional customer service. Our team includes:
- Max Strelling: Director and lettings expert with over 20 years of experience in the property sector. Max combines his experience as both a landlord and tenant with extensive local knowledge and a background in customer service.
- Kate Strelling: Director and property manager with a wealth of experience in property management. Kate is responsible for maintenance and property inspections, ensuring all properties are well-maintained and looked after.
- Jo Drake: Office Manager and senior lettings negotiator with experience in customer service and property management. Jo conducts viewings, inspections, and valuations, providing an exceptional service to our clients.
Get in Touch
If you have any questions or would like to learn more about our services, please do not hesitate to contact us. We would be delighted to assist you with any property-related needs.
Excellent Service
The reviews from Barton Wykes' customers are overwhelmingly positive, with all 14 reviewers awarding 5-star ratings. Their team, led by Max, Kate, and Jo, are commended for their approachability, helpfulness, and professionalism. Tenants and landlords alike praise their efficient and streamlined services, prompt communication, and attention to detail.
Residential Properties
Many reviewers rented residential properties through Barton Wykes, and they report having a positive experience. The team is praised for finding suitable tenants, managing maintenance issues, and keeping in contact with tenants and landlords. Several reviewers have rented properties for extended periods, with some mentioning they would recommend Barton Wykes without hesitation.
Commercial Services
One reviewer, Edward Payne, praised the services provided by Max for valuing a property. He commended the agent's communication and customer service.
Concerns and Negative Experiences
Not all reviews are positive, however. One reviewer, Habib Ulebor, had a negative experience. They claim that the agent's communication was misleading, and they were treated unfairly as an international student. The reviewer advises others to be cautious when dealing with the agency.
Conclusion
In conclusion, the majority of reviewers have had excellent experiences with Barton Wykes. The agency's staff is praised for their professionalism, helpfulness, and attention to detail. While one reviewer had a negative experience, the overall tone of the reviews is overwhelmingly positive.