Your local estate agent, here to help you find your perfect home
Welcome to Enfields Estate Agents, an independent estate and lettings agency that has been proudly serving our local communities since 1999. Our expertise lies in providing a reliable, professional, and personalised service to our clients for both sales and lettings. Our in-depth knowledge of the property market and commitment to understanding your unique needs enable us to help you find the perfect home. Our dedicated and friendly team are always on hand to offer expert advice and assistance every step of the way.
Our Services
At Enfields Estate Agents, we offer an extensive range of services tailored to your property needs. Our experienced professionals are equipped to handle the following:
- Sales: Our proactive sales strategy prioritises the seller's best interests while ensuring the process stays as stress-free as possible. We handle property valuations, listings, viewings, and negotiate sales on your behalf. Our goal is to achieve the best selling price while ensuring a smooth transaction.
- Lettings: Our comprehensive lettings service covers all aspects of leasing a property. From sourcing and vetting tenants, handling the Tenancy Agreement, collecting rent, regular inspections, and any necessary maintenance, our team will manage it efficiently. With transparent pricing and regular updates, we provide complete peace of mind for our landlords.
- Property Management: Enfields' Property Management services ensure that your investment yields the best possible return. We cater to all your property management requirements, from general maintenance and emergency repairs to administrative tasks and rent collection. Our team can also handle year-end accounts for your added convenience.
- Valuations: Our extensive market knowledge allows us to provide accurate and competitively-priced property valuations. Whether you are thinking of selling or renting, our free, no-obligation valuation service can give you an understanding of the worth of your property.
- Mortgages: Our experienced mortgage advisors help buyers find the most suitable mortgage deal for their individual circumstances. We have strong relationships with lenders to maximise the chances of approval. Our advisors offer whole-of-market advice including residential, buy-to-let, and commercial mortgages.
- Commercial Properties: We specialise in providing expert and trusted advice on all aspects of commercial property. Our services include disposals, lettings, acquisitions, and professional valuations, ensuring the best return on investment for our clients.
Why Choose Enfields?
Apart from our wide-ranging services, our clients come back again and again due to these unique qualities:
- Local Knowledge: With over 20 years of serving local communities, our strong presence in the area gives us valuable insights into the property market and local property trends.
- Personalised Approach: We understand that buying, selling, or leasing property can be stressful. That's why our dedicated team works closely with each client, tailoring solutions and offering individualised support.
- Expertise: Enfields' team comprises experienced property professionals who stay updated with the latest market trends, ensuring our clients receive the best and most accurate advice.
- Transparency and Reputation: Our transparency in pricing and services plays a significant role in building and maintaining long-term relationships with our clients. We pride ourselves on the reputation built on honesty and integrity.
- Customer Satisfaction: Don't just take our word for it! With numerous positive reviews and testimonials, our customers praise our excellent services, consistent communication, and outstanding results.
Customer Feedback
The customer feedback for Enfields is mixed, with some customers having a positive experience and others having a negative one.
Poor Service
Several customers have reported poor service from Enfields, citing issues with communication, lack of transparency, and dishonesty. Teresa Serle and Simon Shotter both gave the company 1-star reviews, with Teresa describing her experience as "truly horrendous" and Simon stating that the company treated him badly and attempted to rip him off.
Positive Feedback
On the other hand, many customers have reported having a positive experience with Enfields. Several reviewers praised the company's professionals, including Josh Rahman, who was described as "very professional" and "gives you the best service you could ever ask for". Other reviewers praised the company's efficiency and professionalism, with one reviewer stating that the company "ensured the process was as smooth as possible".
What Went Wrong
According to the reviews, some of the issues with Enfields include:
- Poor communication, with some customers reporting that they never knew who their contact was or what was going on.
- Dishonesty, with one reviewer stating that the company lied about buyers and chains.
- Lack of transparency, with another reviewer stating that they were not told that the property had been taken off the market.
What Went Right
On the other hand, some of the positives reported by customers include:
- Professional and helpful staff, including Josh Rahman and Louise.
- Efficient marketing of properties, with some reviewers reporting multiple viewings and quick sales.
- Good communication, with some reviewers praising the company's regular updates and responsiveness.
